Healthcare professional delivering patient-centered care and ensuring compliance with healthcare regulations. Hands-on experience in laboratory protocols, specimen processing, and administrative operations supports efficient workflow and quality patient outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Specimen Technician
Quest Diagnostics
Pittsburgh
09.2025 - Current
Processed, labeled, and prepared specimens according to laboratory protocols to ensure quality and compliance.
Entered data accurately and maintained detailed records for patient samples, supporting efficient laboratory operations.
Adhered to strict safety, hygiene, and quality control standards to uphold laboratory integrity and patient safety.
Handle biological samples with precision to support timely and accurate diagnostic testing.
Healthcare Admin/Medical Assistant
Martin G. Gregorio M.D. & Associates
Wexford
10.2024 - 08.2025
Oversaw daily operations of a busy internal medicine practice to ensure smooth and efficient workflow.
Managed patient scheduling systems to enhance appointment coordination and reduce wait times.
Maintained accurate medical records while ensuring HIPAA compliance.
Assisted with insurance verification, billing, and claims processing.
Coordinated communication between physicians, staff, and patients to facilitate timely access to quality care.
Supported quality improvement initiatives to enhance patient experience and clinical efficiency.
Streamlined administrative processes and implemented workflow enhancements to improve overall clinic efficiency.
Ensured the practice complied with healthcare regulations and internal policies.
Patient Support Specialist
AMA Support Services
Pittsburgh
05.2022 - 09.2024
Provided direct care and mobility support to individuals with disabilities, enhancing independence, confidence, and safety.
Facilitated insurance claims processing, documentation, and follow-ups, ensuring timely support for patients.
Coordinated communication among patients, providers, and insurers to effectively resolve billing and coverage issues.
Managed accurate records in compliance with HIPAA and organizational standards, safeguarding patient confidentiality.
Education
Bachelor of Health Science/Allied Health - Psychology
La Roche University
Pittsburgh, PA
05-2025
Diploma in Turkish Language Proficiency -
Necmettin Erbakan University
Konya, Turkey
06-2019
Skills
Specimen Processing & Handling
Laboratory Safety Protocols
HIPAA Compliance
Clinical Documentation
Patient Care & Support
Vital Signs Monitoring
Data entry
Data Collection
Microsoft Office Suite
CRM Software
Insurance Claims Assistance
Team Collaboration
Patient Communication
Certification
CPR/BLS
First Aid
Timeline
Specimen Technician
Quest Diagnostics
09.2025 - Current
Healthcare Admin/Medical Assistant
Martin G. Gregorio M.D. & Associates
10.2024 - 08.2025
Patient Support Specialist
AMA Support Services
05.2022 - 09.2024
Bachelor of Health Science/Allied Health - Psychology