Adam Armistead
Summary
I have over 35 years of industry experience in service, troubleshooting, and installation of residential and commercial HVAC-R, cooking and process steam equipment. I have 5 years of field technician supervisory experience. I also have 5 years of customer service problem resolution experience.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Service Manager
The Electric Motor Repair Company
Salisbury, Maryland
07.2008 - Current
In 2022 I was promoted to the Service Manager position. My role here is general service oversight, field assistance, multi-trip job monitoring, technician reviews, technician field instruction, problem job resolution, customer complaint resolution, and general workflow assistance.
I was promoted to the Field Service Supervisor position in 2018. This added field oversight of technicians and multi-trip job resolution to my regular service duties.
I started as a field mechanic and have spent the majority of my time at that capacity. My duties included maintenance, service, troubleshooting, and installation of light commercial HVAC-R and cooking equipment.
Lead Field Mechanic
Medford Property Management
Gaithersburg, Maryland
02.2007 - 07.2008
Performed general maintenance, service, troubleshooting, and installation of light commercial HVAC-R
equipment. This was for 27 Burger King locations in Maryland and Virginia.
Field Mechanic
The Electric Motor Repair Company
Salisbury, Maryland
03.2005 - 02.2007
Performed maintenance, service, troubleshooting, and installation of light commercial HVAC-R and cooking equipment.
Lead Field Mechanic
Accent Heating and Air
Easton, Maryland
03.2004 - 03.2005
Performed service, troubleshooting, and installation of residential HVAC equipment.
Field Mechanic
Coldmaster Refrigeration Service
Easton, Maryland
04.1998 - 03.2004
Performed service, troubleshooting, and installation of commercial HVAC-R equipment and control systems.
Lead Field Mechanic
Tom's A/C and Refrigeration
Cambridge, Maryland
12.1991 - 04.1998
Performed service, troubleshooting, and installation of residential and light commercial HVAC-R equipment.
Performed service, troubleshooting and installation of process steam boilers (under 25psi)
This was my father's company which he eventually sold to Coldmaster Refrigeration Service.
Skills
- HVAC-R troubleshooting
- Equipment maintenance
- Field service management
- Team leadership
- Technician training
- Customer relationship management
- Customer complaint resolution
Certification
- EPA Refrigerant certification
- State of Maryland Unrestricted Master HVAC-R license
- State of North Carolina Commercial Refrigeration Contractor's license
- CFESA Master technician
Timeline
Service Manager
The Electric Motor Repair Company
07.2008 - Current
Lead Field Mechanic
Medford Property Management
02.2007 - 07.2008
Field Mechanic
The Electric Motor Repair Company
03.2005 - 02.2007
Lead Field Mechanic
Accent Heating and Air
03.2004 - 03.2005
Field Mechanic
Coldmaster Refrigeration Service
04.1998 - 03.2004
Lead Field Mechanic
Tom's A/C and Refrigeration
12.1991 - 04.1998