Adam Ash
Sandy,Utah
Summary
Over 10+ years of service in document control, data entry, clerical, and internal customer service. Met daily requirements for workload with accuracy and attention to detail. Applied knowledge of company policies and procedures to maintain accounts to the highest standards while providing quality service.
Overview
33
33
years of professional experience
Work History
Seasonal Used Products Processer
Deseret Industries
04.2024 - 10.2024
- Seasonal work processing used items for thrift store.
Data Entry Operator (Online Sales)
The NPS Store (National Product Sales)
01.2017 - 03.2024
- Responsible for daily opening each package (educational books) that comes to the work station and to accurately and efficiently enter the required information for each record on computer pricer database & operate all equipment required to perform the essential functions of the job
- Helped improve productivity by 30%
- Typed 35-45 wpm
- Physical ability to stand or sit for extended periods of time and handle merchandise up to 50 lbs
Data Entry Operator
BBSI Temp Agency for National Product Sales (NPS Store)
09.2016 - 01.2017
- Worked temp to Hire until becoming permanent with company
- Responsible for opening each package (iPhones & androids) that comes to the work station and to accurately and efficiently enter the required information for each record & operate all equipment required to perform the essential functions of the job
- Type 35 to 40 wpm
- Physical ability to stand or sit for extended periods of time and handle merchandise up to 50 lbs
Seasonal Data Entry/Internal Customer Service
Apria Healthcare, Century Link, General Dynamics, Xerox
02.2012 - 08.2016
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Assisted customers in navigating the company website or mobile app for self-service options when applicable.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
Maintenance Associate, Security Associate for Loss Prevention and Inventory Parts Clerk
RC Willey Home Furnishings
10.2006 - 02.2012
- Managed parts inventory through database.
- Maintained security of company’s main warehouse and other warehouse duties performed.
- Maintained cleanliness of outlet store.
Customer Service Associate
Harmon's Grocery
04.2002 - 09.2006
- Assisted customers in drive and load area and other duties performed.
Seasonal: Custodian, Cashier, Olympic Volunteer
BYU Salt Lake Center, Walmart & Salt Lake Winter Olympics
09.2000 - 04.2002
- Lived on severance pay from Regence Blue Cross Blue Shield of Utah & unemployment benefits during economic recession, while searching for permanent employment.
Health Insurance Document Control Clerk
Regence Blue Cross Blue Shield of Utah
04.1992 - 08.2000
- Processed incoming mail containing health insurance forms, batched claims with barcodes for microfilming, microfilmed claims, logged in ledger book
- Entered data into company's database, filed claims, developed microfilm
- Helped company production increase by more than 100% yearly
Education
Diploma In A+ Certification Program - Information Technology
Salt Lake Community College
Salt Lake City, UT11.2011
Associate Of Applied Science - Graphic Design
Salt Lake Community College
Taylorsville, UT06.1990
High School Diploma -
Jordan High School
Sandy, UT06.1984
Skills
- Typing
- Data Entry
- Multitasking
- Efficient in MS software
- Detail oriented
- Document management
- Document control
- Filing systems
- Scanning documents
- Computer Hardware
Personal Information
- Title: Data Entry
- Date of Birth: 09/18/65
- Gender: Male
- Nationality: American
5+ years of Service
The NPS Store, RC Willey Furnishings & Regence Blue Cross Blue Shield of Utah
Timeline
Seasonal Used Products Processer
Deseret Industries
04.2024 - 10.2024
Data Entry Operator (Online Sales)
The NPS Store (National Product Sales)
01.2017 - 03.2024
Data Entry Operator
BBSI Temp Agency for National Product Sales (NPS Store)
09.2016 - 01.2017
Seasonal Data Entry/Internal Customer Service
Apria Healthcare, Century Link, General Dynamics, Xerox
02.2012 - 08.2016
Maintenance Associate, Security Associate for Loss Prevention and Inventory Parts Clerk
RC Willey Home Furnishings
10.2006 - 02.2012
Customer Service Associate
Harmon's Grocery
04.2002 - 09.2006
Seasonal: Custodian, Cashier, Olympic Volunteer
BYU Salt Lake Center, Walmart & Salt Lake Winter Olympics
09.2000 - 04.2002
Health Insurance Document Control Clerk
Regence Blue Cross Blue Shield of Utah
04.1992 - 08.2000
Diploma In A+ Certification Program - Information Technology
Salt Lake Community College
Associate Of Applied Science - Graphic Design
Salt Lake Community College
High School Diploma -
Jordan High School
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