Results-driven Mechanic Shop Foreman with expertise in diagnosing complex vehicle issues and implementing process improvements to enhance operational efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Mechanic Shop Foreman
Camden Chevrolet
Camden, TN
10.2023 - Current
Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
Trained and mentored junior mechanics, enhancing team skills and knowledge.
Diagnosed complex vehicle issues, utilizing advanced diagnostic tools for accurate repairs.
Implemented process improvements, reducing turnaround times on service requests.
Conducted quality control inspections on completed repairs, ensuring high standards of workmanship.
Managed customer interactions, addressing concerns and providing exceptional service experiences.
Developed training materials for staff development, fostering a culture of continuous learning.
Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
Implemented safety protocols in the workshop, minimizing incidents and creating a secure working environment.
Reduced vehicle downtime for clients by overseeing timely repairs and thorough inspections.
Streamlined workflow processes, enabling faster turnaround times without compromising quality standards.
Trained staff on advanced diagnostic techniques to expedite problem identification accurately, leading to faster repair times.
Mentored junior mechanics, providing guidance on best practices and technical knowledge to improve their skills.
Used hand and power tools, equipment, and instruments accurately.
Oversaw maintenance and repair of shop equipment.
Automotive Technician
Jones Motor Company
Savannah, TN
08.2011 - 10.2023
Diagnosed and repaired various automotive systems, ensuring optimal vehicle performance and safety.
Conducted comprehensive vehicle inspections to identify issues and recommend necessary repairs.
Assisted in training junior technicians on repair procedures and best practices for efficiency.
Implemented preventive maintenance programs, reducing customer downtime and enhancing service reliability.
Utilized diagnostic tools and software to accurately troubleshoot complex automotive problems.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Replaced damaged, missing, or defective parts with new and refurbished components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Automotive Technician
Clements Chevrolet
Rochester, MN
09.2001 - 08.2011
Collaborated with service advisors to communicate repair needs clearly and enhance customer satisfaction.
Streamlined workflow processes, improving turnaround times for repairs and services conducted in the shop.
Mentored team members on advanced repair techniques, fostering a culture of continuous improvement within the department.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Automotive Technician
Don Mackey Cadillac Oldsmobile Gmc Truck
Tucson, AZ
09.1996 - 09.2001
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Education
High School Diploma -
Marana High School
Marana, AZ
Skills
Brake systems
Tire services
CAN bus systems
Powertrain systems
Engine repair
Air conditioning
Suspension systems
Fluid services
Vehicle inspections
Battery services
Exhaust systems
Steering systems
Electronic diagnostics
Heating systems
Fuel systems
Electrical systems
Software updates
Schematic interpretation
OBD-iI systems
Diagnostic expertise
Transmission repair
Tool management
Problem-solving
Time management
Attention to detail
Multitasking
Troubleshooting skills
Certification
ase master certified technician. GM certified technician