Michael Raines
El Paso,TX
Summary
Safety Oriented Feild Service Technician
Skilled shop foreman familiar with strategies for keeping team members working well and shop operations moving smoothly to achieve demanding targets. Well-versed in employee training, coaching and motivating Safety techniques. Bringing several years of related experience.
Skilled Field Service Technician with background in diagnosing, repairing and optimizing a variety of equipment. Strengths include troubleshooting skills, ability to work independently, and strong customer service orientation. Previous experience has led to improved machine functionality, increased client satisfaction and minimized downtime through timely, efficient service.
Skilled shop foreman familiar with strategies for keeping team members working well and shop operations moving smoothly to achieve demanding targets. Well-versed in employee training, coaching and motivating techniques. Bringing several years of related experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mechanic Shop Foreman
Outwest Express
El Paso, Texas
12.2023 - Current
- Ordered parts and supplies as needed to complete repairs.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
Engine Field Tech level III
Cummins
El Paso, USA
06.2009 - 12.2023
- Completely certified Cummins engine repair High horsepower on highway engines and mid range
- Complete engine rebuild
- Generator repair Oman Johndeere
- A/C repair troubleshooting maintenance
- Worked Oil and Gas industry for many years
- Cat engine repair experience
- Transmission troubleshooting repair
- Complete chassis repair replacement
- Tested connections to verify power supplies and communication link functionality.
- Performed regular maintenance checks on all systems in order to identify potential problems before they become serious issues.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
Machinist Counter Bore Block Cutting - Technician
Cummins
Dallas, TX06-2024
High Horsepower Engine Rebuild Troubleshooting Electronic Testing Repair - Engine
Cummins
Utah07-2020
Cummins Mid Range Rebuild Troubleshooting Repair - Cummins ISB ISC ISL Natural Gas And Combustion Eng
Cummins
Dallas, TX05-2015
Complete On Highway Engine Rebuild Troubleshooting Repair Electronic Testing Repair - ISX Cummins
Cummins
Denver, CO04-2013
High school diploma -
Skills
- Mechanical Knowledge
- Blueprint Reading
- Hydraulics
- Troubleshooting
- Brake Repair
- Equipment Repair
- Generator Repair
- Transmissions
- Mechanic Experience
- Field Service
- Service Technician Experience
- Electrical Experience
- Carpentry
- Diesel Engine Repair
- Welding
- Steering systems
- Air conditioning
- Vehicle inspections
- Performance evaluations
- Battery services
- Environmental awareness
- Exhaust systems
- Suspension systems
- Alignment services
- Electrical systems
- Tire services
- Fleet management
- Budgeting and cost control
- CAN bus systems
- Transmission repair
- Heavy equipment
- Schematic interpretation
- Brake systems
- Emissions testing
- Diesel engines
- Engine repair
- Fluid services
- Powertrain systems
- Diagnostic expertise
- Electronic diagnostics
- Fuel systems
- Alternative fuel vehicles
- OBD-iI systems
- Pneumatic systems
- Fabrication techniques
- Software updates
- Hydraulic systems
Certification
- Cummins Certified, In all engine repair and machinist to perform counterbore block cutting
- Machinist Engine Block Cutting, Have my own tooling to perform these repairs
- Full level III engine repair
Additional Information
Worked in the Oil and Gas industry for many years, Have Cat engine repair experience
Personal Information
Willing To Relocate: Anywhere
Timeline
Mechanic Shop Foreman
Outwest Express
12.2023 - Current
Engine Field Tech level III
Cummins
06.2009 - 12.2023
Machinist Counter Bore Block Cutting - Technician
Cummins
High Horsepower Engine Rebuild Troubleshooting Electronic Testing Repair - Engine
Cummins
Cummins Mid Range Rebuild Troubleshooting Repair - Cummins ISB ISC ISL Natural Gas And Combustion Eng
Cummins
Complete On Highway Engine Rebuild Troubleshooting Repair Electronic Testing Repair - ISX Cummins
Cummins