Adam Banks

Analyzes information (PKG reports, daily operations reports, volume, cost/piece, etc) to identify trends and create business improvement plans.

Oversee the development and implementation of dispatch plans to maximize center efficiency and achieve desired business results.

Work through center management team (package dispatch supervisor, FT/PT management) to manage day to day center operations ensuring that all package are received, processed, and delivered in a safe, timely and efficient manner.

Work with Human Resources and Safety management to ensure the implementation and maintenance of a comprehensive health and safety Plan.

Provide the time and resources necessary to ensure that health, safety, and compliance standards are achieved.

• Stayed up-to-date with industry trends and technological advancements, implementing relevant changes to maintain a competitive edge in the market.
• Conducted regular performance reviews for team members, setting goals and providing constructive feedback to encourage professional growth.
• Maintained a safe work environment by enforcing safety protocols and regularly conducting inspections.

Provide customer service to all customers in a timely and friendly fashion.

Provide all services delivery, pick up, and information in a timely fashion.

Keep community and all UPS customers safe while providing Service.

• Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
• Implemented time management techniques to balance competing priorities during fast-paced shifts.
• Collaborated with team members to maintain a clean, organized workspace for efficient operations.
• Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.

• Unloaded packages with care and placed in proper staging area.
• Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.