Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
16
16
years of professional experience
Work History
Bar Manager
Firehouse Pub & Grill
05.2018 - Current
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Improved customer service rankings by resolving issues quickly and accurately.
Consulted with managers to organize special events and promotions.
Supervisor
United Parcel Service, UPS
04.2014 - Current
Trained hazmat
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Maintained compliance with company policies, objectives, and communication goals.
Evaluated employee performance and coached and trained to improve weak areas.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Achieved results by working with staff to meet established targets.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Head Football Coach
Wyandotte Public Schools
08.2008 - 10.2020
Established clear expectations for student-athlete behavior both on-and off-field to maintain a high standard of conduct within the program.
Mentored players in their academic pursuits to ensure eligibility requirements were met while promoting personal growth beyond athletics.
Enhanced player skill development with targeted coaching sessions and personalized feedback.
Promoted football program to administrators, families and community.
Upheld highest standards for maintaining nondiscriminatory practices in player selection.
Education
No Degree - Fire Prevention And Safety Technology
Wayne County Community College District
Taylor, MI
2008
High School Diploma -
Roosevelt High School
Wyandotte, MI
06.2006
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Processes and procedures
Process Monitoring and Improvement
Staff Discipline
Inventory Management
Guest Interaction
Outgoing Personality
Menu Updating
Hazmat responder
Timeline
Bar Manager
Firehouse Pub & Grill
05.2018 - Current
Supervisor
United Parcel Service, UPS
04.2014 - Current
Head Football Coach
Wyandotte Public Schools
08.2008 - 10.2020
No Degree - Fire Prevention And Safety Technology
Wayne County Community College District
High School Diploma -
Roosevelt High School
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Zeta WallschlaegerZeta Wallschlaeger
Server at Firehouse Pub & GrillServer at Firehouse Pub & Grill