Adam Berner
Gaithersburg,MD
Summary
Gifted individual with strong creative and organizational skills eager to secure a position in sports marketing and digital media production. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Digital Entrepreneur
Bernem Breaks
01.2021 - Current
- Determined business plan, mission statement, and vision.
- Mapped income generating strategies to grow revenue.
- Achieved profitability goals by developing and implementing frequent live streams on social media platforms.
- Negotiated supplier contracts to secure competitive pricing for materials and services.
- Identified target customer segments through in-depth research, building tactical marketing strategies.
- Designed and implemented a professional pack and ship program
- Built and maintained customer loyalty program
Remote Marketing Intern
Chitra Productions
09.2021 - 09.2021
- Helped with planning and hosting of marketing events.
- Assisted in creating written, video and image content for marketing channels.
- Met with marketing team members to learn new tasks and determine best tactics for solving challenges.
Senior Wait Staff Member
Buffalo Wild Wings, BWW
08.2018 - 06.2019
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Arts - Communications
University of Maryland - College Park
College Park, MD12.2020
Skills
- Planning and Coordination
- Google Workspace
- Flexible and Adaptable
- Teamwork and Collaboration
- MS Office
- Supply Reporting
Additional Information
knowledge of:
Photoshop
InDesign
Illustrator
Microsoft Office Suites
Timeline
Remote Marketing Intern
Chitra Productions
09.2021 - 09.2021
Digital Entrepreneur
Bernem Breaks
01.2021 - Current
Senior Wait Staff Member
Buffalo Wild Wings, BWW
08.2018 - 06.2019
Bachelor of Arts - Communications
University of Maryland - College Park