Adam Besterfeldt
Waverly,IL
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
22
22
years of professional experience
1998
1998
years of post-secondary education
Work History
Supervisor/General Foreman
Clean Cut Lawncare
Springfield, IL
03.2017 - Current
- Supervised daily operations of lawn care teams and equipment maintenance.
- Trained new staff on safety protocols and efficient landscaping techniques.
- Coordinated schedules for lawn care services and team assignments.
- Met with customers giving bids and introduction of myself and team.
- Resolved customer inquiries and concerns regarding lawn care services promptly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Executive
Green Dodge Kia Mitsubishi Subaru
Springfield, IL
03.2013 - 02.2017
- Cultivated relationships with customers to enhance brand loyalty and retention.
- Conducted product presentations to showcase features and benefits effectively.
- Managed inventory levels to ensure availability of popular vehicle models.
- Trained new team members on sales techniques and dealership policies.
- Resolved customer inquiries and concerns promptly to maintain satisfaction levels.
- Used cold calling and networking to sell products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Cultivated relationships with existing customers to encourage repeat business.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Generated reports to summarize sales performance metrics and present findings to management team.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Bar Manager
Am vets Post 100
Jacksonville, IL
07.2004 - 01.2013
- Developed and maintained inventory management systems for supplies and beverages.
- Built relationships with suppliers to negotiate favorable pricing on products.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Education
Jacksonville High School
Jacksonville , ILSome College (No Degree) - Journalism
LLCC
Springfield, ILSkills
- Great Communicator
- Problem solver
- People person
- Fast thinker
Adam Besterfeldt
I've worked in or around sales for 20 plus years. I am a natural born leader that takes pride in solving problems as they arrive and I am a fast thinker. With my background in customer service I will be an asset to you and my fellow co-workers.
Timeline
Supervisor/General Foreman
Clean Cut Lawncare
03.2017 - Current
Sales Executive
Green Dodge Kia Mitsubishi Subaru
03.2013 - 02.2017
Bar Manager
Am vets Post 100
07.2004 - 01.2013
Jacksonville High School
Some College (No Degree) - Journalism
LLCC