Adam Block
Comptia A+
Hendersonville,TN
Summary
Honorably discharged military veteran of 4 years in Engineering. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Extensive provider of exceptional PC repair and data management services. Collaborative leader with dedication to partnering with coworkers to promote engaged and empowering work culture. Proven strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Successful completion of CompTIA A+; certified with current pursuit of CCNA and Security+.
Overview
14
14
years of professional experience
Work History
Parts Coordinator/ On-site IT Technician
American Motorsports
10.2024 - Current
- Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Negotiated favorable pricing agreements with suppliers, reducing overall costs for the organization.
- Assisted customers in locating the correct parts for their needs, providing exceptional service and boosting satisfaction rates.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Coordinated with executives to install, test and run various computer systems and components.
- Worked directly with owners to troubleshoot IP address issues for static IP installs.
Veterinarian Technician
Banfield Animal Hospital
01.2023 - 05.2024
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Facilitated communication between clients and veterinarians, acting as a liaison to ensure clear understanding of diagnoses and treatments.
- Supported veterinarians during emergency cases with swift response times to administer critical care effectively under high-pressure situations.
- Prepared animals for surgery by clipping fur and disinfecting surgical sites thoroughly to prevent infection risks during operations.
- Improved clinic efficiency by maintaining organized records of patients, medications, and treatments.
Production Supervisor
Tankcraft
05.2022 - 11.2022
- Schedule daily activities for 25 employees on their day to day responsibilities
- Supply stocking for products to be produced
- Supervision and direction of company's essential materials
- Hand on training with supervised employees
- Report documentation and facilitate employees hours and attendance
- Communicate and organize directly with executives to ensure proper production schedule is met.
Production Control Warehouse Manager
Custom Aluminum Products
01.2021 - 10.2021
- Oversaw/managed a team of approximately 7 supervisors and their employees
- Scheduled and coordinated with both Production and Warehouse teams to produce product and ship according to customer promise date, both domestic and international
- Consolidated customer shipments and physically boarded them in 3PL trucks
- Developed personal relationships with customers and managed their order scheduling/consignments
- Troubleshot in various areas of the company - both internally and externally - providing assistance wherever was needed to complete the task at hand
- Calibrated various equipment/products to be within the specifications of customer satisfaction
- Each customer required unique specfications, managed by myself and team
- Daily operations and quality meetings with the plant managers
- Provided daily training and support for fellow cohorts.
Level 2 Certified Technician
Quad City Testing Laboratories
08.2015 - 03.2020
- Level 2 UT, VT, PT, MT General, Practical and Specific tests completed
- Various Quality Inspection methods on pipe welds, pipes, products and tanks
- RT in depth hands on experience
- Organized and ran reports on Ultrapipe and finalized reports for customers
- Collected and organized thicknesses and data
- Calibrated various machines and tools.
Bridge Crew Member
United States Army
08.2011 - 08.2014
- Operated bridging trucks and light vehicles
- Performed duties as a deckhand on the bridge erection boat
- Assisted in the preparation of a bridge site and safety from potential threats before coordinating and building rafts and bridge operations
- Installed anchorage systems, wire obstacle material, oversaw anchorage systems and demolished firing systems
- Launch and retrieved ribbon bridge bays
- Assembled and maintained military fixed and float bridges.
Sales Associate
Michael's Crafts
09.2010 - 08.2011
- Provided customer service to patrons - including troubleshooting, and interface
- Completed department maintenance tasks: stock work, re-merchandising, display set ups, price markdowns
- Handled merchandise transfers such as returns and exchanges
- Performed cash-handling transactions both during business hours and register balancing after hours
- Received in product shipments and stocked the shelves.
Education
A+ Certification - Computer, IT
Comptia A+
Algonquin, IL06.2024
Radiation 40 Hour Safety, Penetrant Testing, Magnetic Particle Testing, Ultrasonic Testing, Radiographic Testing, Visual Testing -
American Institute of Non-Destructive Testing
07.2015
High School Diploma -
Harry D. Jacobs high school
05.2011
Skills
- Management and leadership at various levels of employment and military history
- Liquid Penetrant Testing
- Visual Inspection Techniques
- Magnetic Particle Inspection
- Certification and Training
- Customer service
- Fast and eager student of information unknown
- Computer Assembly
- Desktop and laptop installations
- Installation and Repair
- Computer Troubleshooting
- Attention to Detail
Field Interests
- IT Security
- Production Management
- Construction and Engineering - including blue print reading and CAD
Honors and accolades
- US Army Service Medal in 2012
- US Army Achievement Medal in 2014
- Received $1 raise within first month of employment at Custom Aluminum
- Promoted to lead manager of 2 departments at Tankcraft within 1 month
- Exceeded learning time for Veterinarian Technician by 4 weeks.
Fast learner, hard worker
Within every role I have performed, I have always given my full attention to the task at hand. What I do not know, I learn. If the job's "due date" is a must, I make sure it is completed and met. I have superseded expectations from every manager supervising me which has developed into more trust to do my job, more weight to carry for the company and my coworkers
Timeline
Parts Coordinator/ On-site IT Technician
American Motorsports
10.2024 - Current
Veterinarian Technician
Banfield Animal Hospital
01.2023 - 05.2024
Production Supervisor
Tankcraft
05.2022 - 11.2022
Production Control Warehouse Manager
Custom Aluminum Products
01.2021 - 10.2021
Level 2 Certified Technician
Quad City Testing Laboratories
08.2015 - 03.2020
Bridge Crew Member
United States Army
08.2011 - 08.2014
Sales Associate
Michael's Crafts
09.2010 - 08.2011
A+ Certification - Computer, IT
Comptia A+
Radiation 40 Hour Safety, Penetrant Testing, Magnetic Particle Testing, Ultrasonic Testing, Radiographic Testing, Visual Testing -
American Institute of Non-Destructive Testing
High School Diploma -
Harry D. Jacobs high school