Adam Bruno
Acworth,GA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work, dedication, and desire to learn will be highly valued.
Overview
17
17
years of professional experience
Work History
Wholesale Relationship Manager
Yamaha Motor Finance
Marietta, GA
03.2024 - 09.2024
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Maintained accurate records of orders and customer information.
- Managed multiple accounts simultaneously while meeting deadlines.
- Maintained accurate records of all customer interactions in the CRM system.
- De-escalated customer interactions by providing alternative solutions to issues.
Server and Cook
Food and Hospitality
, Georgia
01.2008 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
Finance
Kennesaw State University
Kennesaw, GA12.2023
Real Estate
Barney Fletcher
Atlanta, GASkills
- Effective Customer Upselling
- Customer Retention
- Team Player
- Problem-Solving
- Sales Expertise
- Attention to Detail
References
- Tyler Wilt - 16 years - Senior Manager at Danaher - (770) 842 6700
- Thomas "Tommy" Allegood - Mayor of Acworth - (770) 402 6294 - tcallegood@comcast.net
- Matt Belesi - Two years - Firefighter/EMT Cherokee County - Customer at Harley Davidson - (678) 516 1194
- Michael Bowman - 8 Years - Owner of Elevation Chophouse - (678) 522 3275
Timeline
Wholesale Relationship Manager
Yamaha Motor Finance
03.2024 - 09.2024
Server and Cook
Food and Hospitality
01.2008 - 03.2024
Finance
Kennesaw State University
Real Estate
Barney Fletcher
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