Open To Work
Adam Carignan
Harrodsburg,KY
Summary
Dynamic Service Technician with extensive experience and specializing in HVAC diagnostics and repairs. Proven track record in enhancing customer satisfaction through exceptional service and effective problem resolution. Skilled in preventive maintenance and equipped with strong communication abilities, ensuring optimal system performance and reliability.
Knowledgeable with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Technician
Feistritzer Heating & Air Conditioning
Danville, VA
07.2025 - 02.2026
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks on heating and cooling units, identifying issues proactively.
- Collaborated with team members to streamline service processes and improve response times.
- Trained new technicians on safety protocols and equipment handling procedures.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Service Technician
Iron Mechanical
Sacramento, CA
01.2022 - 06.2022
- Diagnosed and repaired HVAC systems using industry-standard tools and techniques.
- Conducted routine maintenance checks to ensure optimal system performance.
- Assisted in troubleshooting customer inquiries regarding heating and cooling issues.
- Followed safety protocols while performing installations and repairs on equipment.
- Collaborated with team members to complete service calls efficiently and effectively.
- Documented service activities in software for accurate record-keeping and reporting.
- Gained proficiency in operating diagnostic equipment for HVAC systems analysis.
- Provided exceptional customer service, addressing concerns and ensuring satisfaction with services rendered.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Evaluated systems according to predetermined checklist and noted issues.
- Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Streamlined inventory management for parts and supplies, maintaining optimal stock levels to prevent project delays.
- Reduced equipment failures, conducting preemptive diagnostics and immediate rectifications.
- Negotiated with vendors for parts procurement, achieving cost savings while maintaining high-quality standards.
- Facilitated smoother operations within team by organizing schedules and assigning tasks based on skill levels.
- Improved operational efficiency, meticulously documenting all service activities for future reference.
- Reduced environmental impact by advising clients on energy-efficient upgrades and sustainable practices.
- Customized training sessions for junior technicians, elevating overall team competency and service quality.
- Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
- Enhanced safety protocols by implementing rigorous checks, significantly reducing workplace accidents.
- Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
- Upgraded systems to latest technologies, ensuring clients' equipment operated at peak efficiency.
- Ensured optimal operation of machinery by conducting regular maintenance checks and repairs, significantly reducing downtime.
- Improved team collaboration by sharing expert knowledge on complex repair techniques during weekly meetings.
- Fostered culture of continuous improvement, encouraging feedback and suggestions from team members.
- Enhanced client trust, providing transparent and easy-to-understand explanations of technical issues and solutions.
- Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.
- Minimized return service calls, ensuring thorough and accurate service on first visit.
- Optimized service delivery times, implementing efficient routing and scheduling strategies.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Researched and implemented new technologies and equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Liaised with internal departments to optimize productivity and efficiency.
Service Technician
Evolution Mechanical
Lodi, CA
01.2020 - 01.2022
- Spearheaded project to standardize maintenance procedures, resulting in more consistent service outcomes.
- Spread out articles or materials and examined for holes, tears and other defects.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Diagnosed and repaired refrigeration systems to ensure optimal performance and efficiency.
- Conducted routine maintenance on commercial refrigeration units to extend lifespan and reliability.
- Collaborated with team members to troubleshoot complex HVAC issues effectively and efficiently.
- Trained new technicians on safety protocols, tools usage, and industry best practices.
- Implemented preventive maintenance schedules to reduce system failures and downtime.
- Utilized diagnostic tools to identify system malfunctions and recommend effective solutions.
- Maintained accurate service records for compliance with industry regulations and standards.
- Enhanced customer satisfaction by providing timely service and clear communication regarding repairs needed.
- Improved energy efficiency for clients with thorough system evaluations and targeted recommendations.
- Served as a mentor to junior technicians, sharing knowledge and best practices in refrigeration servicing techniques.
- Collaborated with team members to complete complex repairs in a timely manner, minimizing disruptions for clients.
- Streamlined workflow processes within the team by implementing effective time management strategies for each project phase.
- Reduced equipment downtime by conducting regular preventive maintenance on commercial refrigeration systems.
- Supported colleagues in troubleshooting challenging technical problems, leading to faster resolution times.
- Optimized workspace organization, resulting in minimized delays due to misplaced or unavailable tools during projects.
- Upheld high standards of professionalism through punctuality, courtesy, and attention to detail during client interactions.
- Assisted in inventory management by keeping track of necessary parts and tools for efficient job completion.
- Enhanced customer satisfaction by swiftly diagnosing and repairing refrigeration system issues.
- Coordinated with other trades such as electricians and plumbers during service calls to ensure seamless project completion, avoiding potential conflicts or delays.
- Maintained detailed service records to ensure accurate tracking of equipment performance and service history.
- Increased workplace safety by adhering to company guidelines and OSHA regulations during all repair work.
- Established positive relationships with vendors, ensuring access to quality replacement parts at competitive prices when needed.
- Troubleshot control systems effectively, reducing the need for costly and time-consuming equipment replacement.
- Demonstrated adaptability by working proficiently on varied types of refrigeration equipment across diverse industries such as healthcare, foodservice, and retail environments.
- Stayed current on industry trends by attending training seminars and obtaining relevant certifications related to refrigeration technology advancements.
- Contributed to business growth by identifying new sales opportunities during routine maintenance visits.
- Provided exceptional customer service through clear communication and prompt response to service requests.
- Executed successful installations of new refrigeration systems while adhering strictly to manufacturer specifications and local building codes.
- Performed predictive, preventive, and corrective maintenance on diverse systems.
- Satisfied customer needs on every call with knowledgeable service and quick responses.
- Maintained safety standards by using appropriate protective gear and adhering to best practices.
- Maintained and fixed electrical and pneumatic controls, HVAC systems, Type and Type equipment.
- Conducted diagnostic tests and read results.
- Located and repaired leaks on individual units and large systems in grocery stores or restaurants.
- Interpreted engineering blueprints and drawings to execute system diagnostics and repair.
- Resolved process inaccuracies while monitoring performance, site safety and project status.
- Updated refrigeration systems, modifying HVAC components and refurbishing chiller plants and panels.
- Read and interpreted blueprints to understand different models.
- Enhanced operational performance by working with employees to develop and deploy process improvements.
- Managed complex projects and maintained reputation for completing work on-time and under-budget.
- Completed root cause analysis to identify issues, understand problems and implement corrective plans.
- Transported refrigeration units and trailers to customer locations.
- Maximized revenue and reduced downtime Number% through exceptional quality assurance protocols.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Assisted in maintenance, repair and installation of ventilation systems.
- Inspected cooling systems and identified potential problems.
- Performed routine maintenance on heating and cooling systems.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
- Supervised and instructed assistants.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
Service Technician
Arctic Mechanical
Concord, CA
04.2019 - 04.2020
- Implemented troubleshooting techniques for complex HVAC problems, enhancing resolution efficiency.
- Ensured compliance with industry standards and regulations during service operations.
- Developed customer relationships through effective communication and reliable service delivery.
- Managed inventory of tools and replacement parts, optimizing resource availability for jobs.
Service Technician
Giddens Brothers
Galt, CA
08.2018 - 05.2019
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
Service Technician
Apex Refrigeration
Lodi, CA
07.2017 - 01.2018
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks on heating and cooling units, identifying issues proactively.
- Collaborated with team members to streamline service processes and improve response times.
Maintenance Technician
MAA
Chesapeake, VA
01.2015 - 10.2017
- Conducted routine maintenance and repairs on HVAC systems to ensure optimal performance.
- Installed and serviced plumbing fixtures, enhancing water efficiency throughout properties.
- Executed electrical troubleshooting and repairs, maintaining safety standards in all facilities.
- Supervised maintenance staff, guiding workflow to improve response times for service requests.
Maintenance Supervisor
Meredith Management
Norfolk, VA
10.2015 - 01.2017
- Supervised daily maintenance operations ensuring compliance with safety standards and protocols.
- Coordinated repair schedules for equipment and infrastructure to minimize downtime and optimize performance.
- Mentored junior staff on best practices for troubleshooting and preventive maintenance techniques.
- Implemented process improvements that enhanced operational efficiency and reduced maintenance response times.
- Conducted regular inspections to identify potential issues, ensuring proactive resolution before escalation.
- Managed vendor relationships for procurement of maintenance supplies, negotiating favorable terms and pricing.
- Developed training programs focused on skill enhancement and safety awareness for maintenance team members.
- Streamlined communication channels between departments to facilitate timely updates on maintenance activities and priorities.
Education
Standard
Tidewater Community College
Norfolk, VAHVAC
Tidewater Tech
Norfolk, VASkills
IInstallation and repair
Attention to detail
Preventive Maintenance
Customer service
Valid Driver's license
Work with minimal supervision
Punctual and reliable
Troubleshooting skills
Flexible and adaptable
Problem and issue resolution
Power tool proficiency
Repair techniques
Documentation and reporting
Equipment troubleshooting
OSHA requirements
Diagnostic testing
Professional and courteous
Quality assurance
Analytical thinking
Diagnostics expertise
Time tracking
Customer relationship management
HVAC systems
Electrical systems
Troubleshooting
Document management
Scheduling and coordination
Diagnostics skill
Project management
Technical support
Work documentation
Client relationship management
Verbal and written communication
Troubleshooting and Diagnostics
Service call response
Troubleshooting and diagnosis
Problem-solving
Certification
Universal EPA
Valid Journeymans license
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$45000/yr - $200000/yrTimeline
Service Technician
Feistritzer Heating & Air Conditioning
07.2025 - 02.2026
Service Technician
Iron Mechanical
01.2022 - 06.2022
Service Technician
Evolution Mechanical
01.2020 - 01.2022
Service Technician
Arctic Mechanical
04.2019 - 04.2020
Service Technician
Giddens Brothers
08.2018 - 05.2019
Service Technician
Apex Refrigeration
07.2017 - 01.2018
Maintenance Supervisor
Meredith Management
10.2015 - 01.2017
Maintenance Technician
MAA
01.2015 - 10.2017
Standard
Tidewater Community College
HVAC
Tidewater Tech