Summary
Overview
Work History
Education
Skills
Timeline
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Adam Carpenter

Towson,MD

Summary

Engaging and self-motivated sales representative with extensive experience in customer service. Actively engaged with customers/ clients to find them the best and most cost effective solutions.

Excel in customer care and relationship building. Love interacting with new people and work well with others. Have taken on leadership roles while actively creating a better work environment for all employees. Gets satisfaction from helping others succeed. Looking for a fast paced environment with room for internal growth and a motivated staff.

Overview

9
9
years of professional experience

Work History

Bartender/ Server

Mothers Grille
09.2023 - Current
  • Quickly learned a new menu to answer customer questions and provide honest recommendations.
  • Engaged with new and existing customers to establish new relationships while maintaining existing ones.
  • Built relationships with existing restaurant staff to maintain a team friendly work environment.
  • Actively engaged with long standing members of the Federal Hill community to build on existing relationships and create new ones.

Sales Development Representative

CVL Technical Sales
12.2021 - 06.2023
  • Contributed to team objectives in fast-paced environment.
  • Built relationships with customers and community to promote long term business growth.
  • Built diverse and consistent sales portfolio.
  • Built and managed accurate sales pipeline to maintain high volume of activity while maintaining existing relationships
  • Worked actively with engineers, maintenance, and purchasing staff to help factories and municipalities with their processes
  • Developed cost effective solutions for customers based on their needs
  • Helped to circumvent supply chain issues and get customers products within days that would have otherwise taken months to receive

Bartender

Barley's Backyard
06.2020 - 12.2021
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Ensured a high level experience for all customers and actively brought people back to the restaurant.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

Bond Street Social
07.2018 - 12.2020
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Helped to plan events for large companies/ corporations
  • Exceeded sales expectations and provided top notch customer service to daily customers as well as companies that used our services.
  • Worked long hours without sacrificing attention to detail and quality customer service

Bartender/ Barback

Greene Turtle
06.2015 - 07.2018
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Actively engaged with customers while developing a steady base of regulars.
  • Bonded with my customers in a manner that kept them at the restaurant for much longer periods of time while making the restaurant more money.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Made honest recommendations while also steering customers away from things that I would not order myself.

Education

High School Diploma -

Calvert Hall College High School
Towson, MD
05.2013

Skills

  • Microsoft Office
  • Sales Team Collaboration
  • Client Correspondence
  • Customer Service
  • Event Planning
  • Communication

Timeline

Bartender/ Server

Mothers Grille
09.2023 - Current

Sales Development Representative

CVL Technical Sales
12.2021 - 06.2023

Bartender

Barley's Backyard
06.2020 - 12.2021

Bartender

Bond Street Social
07.2018 - 12.2020

Bartender/ Barback

Greene Turtle
06.2015 - 07.2018

High School Diploma -

Calvert Hall College High School

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Adam Carpenter