Adam Choate
Richmond,VA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Sedona Taphouse
05.2022 - 12.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Stayed up-to-date on menu changes to help customers make food choices.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Pool Manager
Continental Pools
05.2021 - 08.2021
- Enhanced pool safety by conducting regular inspections and maintenance of equipment.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Ensured compliance with health regulations through regular water testing and documentation procedures.
Lifeguard
Continental Pools
06.2019 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
Education
High School Diploma -
Benedictine College Preparatory
Goochland, VA05.2021
Skills
- Drink Preparation
- Order Taking
- Guest Relations Management
- Daily Specials Memorization
- High-Volume Dining
- Food and Beverage Pairings
- Menu Memorization
- Relationship Management
- Item Promotion
- Tableside Service
- Menu Recommendations
- Guest Service
Timeline
Restaurant Server
Sedona Taphouse
05.2022 - 12.2023
Pool Manager
Continental Pools
05.2021 - 08.2021
Lifeguard
Continental Pools
06.2019 - 08.2020
High School Diploma -
Benedictine College Preparatory