Adam Christians
Jericho
Summary
Results-driven Renewals leader known for leading teams through complex change, including acquisitions and licensing model transformations, while maintaining performance and establishing scalable best practices. Strong executive presence with a proven ability to influence senior stakeholders and drive alignment across Sales, Finance, Product, and Customer Success in NNAOV-focused environments.
Recognized for delivering above-target results through disciplined forecasting, early adoption of new methodologies, and proactive risk management. Builds trusted executive relationships, identifies high-level trends, and drives cross-functional collaboration to accelerate retention, growth, and long-term customer value.
Overview
8
8
years of professional experience
Work History
Sr. Manager, Renewals - GRB Industries
Salesforce
San Francisco
10.2024 - Current
- Lead a high-performing Renewals team, driving cross-functional alignment with Sales to drive a Net New Annual Order Value (NNAOV)–focused culture and maximize customer lifetime value
- Achieved 100% quota attainment as an early adopter of a new forecasting methodology, improving accuracy through strong risk awareness, proactive mitigation, and high-level trend identification across the pipeline
- Partner with Sales, Customer Success, and Finance to streamline renewal processes, remove friction, and action recoup opportunities through data-driven insights and strategic pipeline inspection
Sr. Manager, Renewals - Industries/High Velocity
Tableau
Seattle
02.2022 - 11.2024
- Led team through acquisition and integration into Salesforce, ensuring organizational alignment and maintaining performance continuity during significant change management
- Reskilled and developed team within new operating model, enhancing capabilities in pipeline management, forecasting, and customer engagement
- Achieved Presidents Club in 2022 by exceeding quota while sustaining high team performance amid transformation
Manager, Renewals
Tableau
Seattle
01.2019 - 01.2022
- Led team through a major licensing model transformation impacting the renewal motion, maintaining performance while navigating complex deal restructuring and customer transitions
- Defined and scaled company standard for executing transformational transactions, enhancing pricing, packaging, and renewal strategy
- Partnered cross-functionally with sales, product, and finance to align teams, streamline processes, and ensure consistent execution across impacted accounts
Renewal Manager - Strategic Enterprise
Tableau
Seattle
10.2017 - 12.2018
- Delivered above-target results while coordinating closely with Sales teams and navigating complex customer requirements across Strategic Enterprise accounts
- Built and maintained executive-level relationships, aligning customer outcomes to business value to drive retention, growth, and long-term partnerships
- Consistently delivered strong results through disciplined pipeline management, accurate forecasting, and proactive risk identification within a complex deal environment
Education
Bachelor of Arts - Anthology And Classics
Beloit College
Beloit, WI05-2010
Skills
- Forecasting methodology
- Pipeline management
- Change management
- Customer engagement
- Data analysis
- Customer retention
Accomplishments
Presidents Club, Peak Performers 2022
Timeline
Sr. Manager, Renewals - GRB Industries
Salesforce
10.2024 - Current
Sr. Manager, Renewals - Industries/High Velocity
Tableau
02.2022 - 11.2024
Manager, Renewals
Tableau
01.2019 - 01.2022
Renewal Manager - Strategic Enterprise
Tableau
10.2017 - 12.2018
Bachelor of Arts - Anthology And Classics
Beloit College