Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Conigliaro

Shirley,NY

Summary

Professional, reliable, versatile, and goal orientated worker. Highly skilled background in IT field ranging from setting up/maintaining office networking to light phone system setups. Supervised small teams and facilities in retail and transportation fields. I believe that the most important values for a successful organization are communication and teamwork.

Skills:

Supervisor of teams:

With over 10 years of experience in management, some of my duties have included customer service, scheduling, payroll, employee evaluations, training, assisting in inventory control and pricing merchandise, cashiering, shift and end of day sales reports, implementing monthly promotions, billing, filing, bank deposits and robbery prevention, as well as video surveillance and shortage control.

Trasportation:

8 years of experience driving a 26 foot box truck. Competent in doing light route logistics and have overseen vehicle maintenance schedules. Completed training on DOT regulations and safety trainings. Oversee order selections for accounts and inventory for account orders.

Information Technology

With over 10 years of experience in the IT field I have setup and maintained a centralized server, running of network and telephone cables, light phone system setups, help desk support, data and password recovery, configure routing tables for remote logins, DVR cameras and system installations.

Overview

20
20
years of professional experience

Work History

Route Driver/Order Picker

Gold Medal Bakery
04.2022 - Current
  • Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
  • Received, counted and inspected inventory for delivery.
  • Promoted company values through consistent demonstration of commitment to excellence during daily operations.
  • Maintained strong professional relationships with clients through effective communication and problem-solving skills.
  • Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
  • Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
  • Decreased customer dissatisfaction by providing on-time or ahead of schedule delivery.

Auto Damage Adjuster

Geico
06.2021 - 04.2022
  • Demonstrated versatility in adapting approach based on individual claim complexity or unique circumstances that may arise during handling.
  • Leveraged strong negotiation skills when working with external partners such as body shops or salvage vendors.
  • Reduced fraudulent claims through thorough investigations and detailed documentation.
  • Increased efficiency in claims handling through effective use of technology tools and systems.
  • Coordinated with other departments to address any issues related to coverage or policy interpretation.
  • Negotiated fair settlements with claimants, balancing their needs with company interests.

Information Systems Manager/Sub-contracted IT Work

YourDCE Inc.
01.2016 - 03.2022
  • Prepared and maintained regular system assessment and evaluation documents, informing CSO of discovered faults or discrepancies in operations.
  • Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
  • Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
  • Aligned IT initiatives with overall corporate objectives by working closely with executive leadership on strategic planning sessions.
  • Managed the development of custom software applications for improved business functionality.

Driver Lead / Warehouse Supervisor

Gold Medal Bakery
05.2016 - 06.2021
  • Delivered goods and products to customer on time and in excellent condition.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Followed all relevant traffic laws and safety regulations.

Assistant Manager

Holbrook Liquors
09.2004 - 05.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Information Systems Manager

Rapid Recovery Solution Inc.
02.2007 - 01.2016
  • Prepared and maintained regular system assessment and evaluation documents, informing CSO of discovered faults or discrepancies in operations.
  • Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
  • Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
  • Evaluated emerging technologies to determine potential impact on business operations and overall strategy.
  • Optimized data security and integrity with robust network infrastructure and protocols.
  • Managed the development of custom software applications for improved business functionality.
  • Streamlined business processes through comprehensive analysis and innovative technology implementation.

Sub-Contracted Information Technician

Eastern Retail Services INC
01.2011 - 01.2014
  • Improved network efficiency by implementing upgraded hardware and software solutions.
  • Enhanced system security through regular vulnerability assessments and necessary patch updates.
  • Streamlined IT support processes for increased end-user satisfaction and faster issue resolution.
  • Conducted daily system monitoring, verifying security, integrity and availability of hardware, server resources, applications and key processes.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Researched and identified solutions to technical problems.

Education

Associates Degree - Computer Telecommunications and Networking

Suffolk County Community College
Selden, NY
05.2004

Regents Diploma -

Connetquot High School
Bohemia, NY
06.2001

Skills

  • Supervision of small teams
  • Customer service
  • Scheduling/Payroll
  • Training/Employee evaluations
  • Robbery prevention/Video surveillance
  • Transportation
  • DOT regulations
  • Information Technology
  • Centralized server setup
  • Network and telephone cabling
  • Help desk support
  • Data/password recovery

Timeline

Route Driver/Order Picker

Gold Medal Bakery
04.2022 - Current

Auto Damage Adjuster

Geico
06.2021 - 04.2022

Driver Lead / Warehouse Supervisor

Gold Medal Bakery
05.2016 - 06.2021

Information Systems Manager/Sub-contracted IT Work

YourDCE Inc.
01.2016 - 03.2022

Sub-Contracted Information Technician

Eastern Retail Services INC
01.2011 - 01.2014

Information Systems Manager

Rapid Recovery Solution Inc.
02.2007 - 01.2016

Assistant Manager

Holbrook Liquors
09.2004 - 05.2016

Regents Diploma -

Connetquot High School

Associates Degree - Computer Telecommunications and Networking

Suffolk County Community College
Adam Conigliaro