Adam Corey
Redford,MI
Summary
Accomplished at UPS, I leveraged operations management and motivational leadership to enhance team productivity and customer satisfaction. Expert in logistics, I streamlined dispatch operations, reducing costs and improving delivery times. My approach to employee development and performance monitoring significantly boosted operational efficiency and team cohesion. Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
Work History
Full Time Operations Supervisor
UPS
Livonia, MI
09.2022 - 03.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Full Time Feeder Dispatch Supervisor
UPS
Livonia, MI
01.2019 - 09.2022
- Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Assisted in training new employees on proper feeder operation procedures for optimal performance.
- Suggested operational improvements to enhance quality, improve production times and reduce costs.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Directed dispatching, routing, and tracking of over 100 fleet vehicles and drivers.
Full Time Feeder Dispatch Specialist
UPS
Livonia, MI
07.2016 - 01.2019
- Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Demonstrated adaptability in handling various tasks such as operating different types of feeders, loaders, or conveyors according to production requirements.
- Reviewed completed orders for quality and accuracy.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Assisted in training new employees on proper feeder operation procedures for optimal performance.
- Collaborated with team members to optimize workflow and improve overall productivity.
- Participated in regular safety meetings, staying up-to-date on best practices for minimizing accidents within the workplace setting.
Hub Dispatch Supervisor
UPS
Livonia, MI
06.2013 - 07.2016
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Maintained updated and detailed records of calls in physical and electronic database.
- Reduced response times with effective allocation of resources and prioritization of tasks.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
Hub Supervisor
UPS
Livonia, MI
03.2005 - 06.2013
- Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
- Ensured all shipments were dispatched on time while maintaining strict compliance with shipping regulations and guidelines.
- Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
- Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
- Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
- Reduced employee turnover through effective communication, training, and team-building initiatives.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
Loader and Unloader
UPS
Livonia, MI
12.2001 - 03.2005
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Demonstrated adaptability with cross-training in various warehouse roles, providing support where needed during busy periods.
Education
High School Diploma -
Redford Union High School
Redford, MISkills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Employee Development
- Logistics expertise
- Team Leadership
- Employee Supervision
- Data Entry
- Customer Service
- Staff Development and Training
- Scheduling
- Motivational Leadership
Accomplishments
- Operations Leadership: Entrusted with overseeing the operations for the entire Livonia Michigan building and all of it's operations which consisted of around 40 supervisors and over 200 union employees.
- Performance Excellence ; Consistently achieved "exceptional performer" ratings in all performance evaluations while demonstrating constant dedication to excellence and ongoing professional development.
- Currently hold a Class A CDL with doubles training, which provided me the ability to efficiently train other UPS drivers to work safely and sufficiently while following all DOT rules and regulations.
- Career Progression: Demonstrated versatility through successful transitions in multiple departments, resulting in 5 promotions.
Timeline
Full Time Operations Supervisor
UPS
09.2022 - 03.2024
Full Time Feeder Dispatch Supervisor
UPS
01.2019 - 09.2022
Full Time Feeder Dispatch Specialist
UPS
07.2016 - 01.2019
Hub Dispatch Supervisor
UPS
06.2013 - 07.2016
Hub Supervisor
UPS
03.2005 - 06.2013
Loader and Unloader
UPS
12.2001 - 03.2005
High School Diploma -
Redford Union High School