Highly-motivated and charismatic leader with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
SMIT
CVS Pharmacy
Washington, DC
05.2023 - Current
Working with store managers in various locations around DC, having an involvement in planning and executing strategies towards store standards.
Facilitated in building skillsets with colleagues which includes excellent customer service, supervision and prioritizing workflow, and having a stalwart financial mindset.
Academy Coach
Walmart
Fredericksburg, Virginia
10.2020 - 04.2023
Planning and Improvement : Coordinates and aligns planning with organizational initiatives and direction. Sets realistic timelines for goal accomplishment. Improves work processes and practices to increase performance and results.
Influence and Communicate : Promotes ideas and links them to business needs and benefits. Builds trusting, cooperative relationships and alliances with others, inside and outside of the organization. Effectively communicates clear, up-to-date information on business plans and priorities.
Digital Coach
Walmart
Fredericksburg, Virginia
07.2019 - 10.2020
Drives the financial performance and sales by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting and controlling expenses.
Models and demonstrates exceptional customer service standards to store associates. Ensuring customer needs, complaints, and issues are successfully resolved.
Front End Coach
Walmart
Fredericksburg, Virginia
12.2018 - 07.2019
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Bachelor of Science - Digital Communications And Multimedia
ITT Technical Institute
Richmond, VA
04.2012
Skills
Problem identification
Interpersonal awareness
Assessing outcomes
Analyzing systems
Analytical thinking
Confidence building
Personalized learning plans
Timeline
SMIT
CVS Pharmacy
05.2023 - Current
Academy Coach
Walmart
10.2020 - 04.2023
Digital Coach
Walmart
07.2019 - 10.2020
Front End Coach
Walmart
12.2018 - 07.2019
Bachelor of Science - Digital Communications And Multimedia