Compassionate Case Manager experienced in high acuity environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
6
6
years of professional experience
Work History
Case Manager
Akua Mind And Body
02.2023 - Current
Met with clients for individual session once weekly as well as providing additional support throughout the week as needed
Assisted clients in navigating various state benefit programs in order to maximize aftercare opportunities
Facilitated communication and coordinated client care with family members in order to ensure the best possible outcome for clients
Facilitated psychoeducational group therapy sessions designed to enhance client knowledge and empowering them to make positive changes in their lives
Provided crisis intervention when needed and de-escalated dysregulated clients
Case Manager
Renaissance Recovery
05.2021 - Current
Documented case notes daily and coordinated follow-up for seamless case management.
Organized clinical documentation, treatment plans, and referrals.
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Performed crisis intervention and AMA blocks with highly impulsive and emotionally distressed clients, engaging in de-escalation techniques to bring the best possible outcome to a situation.
Lead group therapy sessions focusing on emotional processing, trigger recognition and relapse prevention techniques.
Followed up with client's family members in accordance with HIPAA, providing weekly progress updates as well as addiction education to ensure improved relationships within the family system.
Clinical Technician
Akua Mind And Body
10.2018 - 05.2021
Welcomed new clients admitting to the program. Performed intake procedures, property/body search, drug tested and logged medications.
Kept clients on target for their daily activities: Waking clients in the morning, ensuring medication compliance/observing medications and ensuring client adherence to program rules and regulations.
Remained in close contact with Clinical staff, reporting any suspicious behavior or emotional decompensation episodes to the proper staff to ensure quick and safe resolution.
Performed hourly safety rounds, ensuring each client is accounted for and in a physically safe environment.
Provided transportation in various instances: Client pickups, rides to and from outside medical appointments as well as daily transportation to outside 12 step meetings.
Education
High School Diploma -
Milford High School
Milford, OH
Addiction Counseling
CCAPP Academy
Santa Ana, CA
11.2020
Skills
Addiction Treatment
Crisis Resolution
Client Needs Assessment
Progress Monitoring
Confidential Case Documentation
Timeline
Case Manager
Akua Mind And Body
02.2023 - Current
Case Manager
Renaissance Recovery
05.2021 - Current
Clinical Technician
Akua Mind And Body
10.2018 - 05.2021
High School Diploma -
Milford High School
Addiction Counseling
CCAPP Academy
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