Adam Creasy
Saint Clair,MO
Summary
Proven leader at Famous Footwear, adept in retail operations and customer service, excelled in driving the rewards and credit card programs, leading in credit applications. Skilled in problem-solving and POS system operations, I significantly enhanced customer satisfaction and sales, showcasing a positive, professional approach even in part-time capacity.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Famous Footwear
Washington , MO
02.2023 - 01.2025
- I was in charge of the store during working hours if the store manager was absent. This includes opening, closing, solving customer problems, receiving shipments, shipping orders, and processing customers' returns. Would also help customers search for their desired shoes and look for potential alternatives. I was the store leader in many customer connection categories. This includes the company's rewards program, as well as the credit card program. Despite working from February 2023 to August 2023, and from May 2024 to January 2025, I was the store leader in credit applications for both years.
Education
Bachelor of Arts - Interdisciplinary Studies
University of Missouri
Columbia, MO05-2026
Associate of Arts - General Studies
East Central Community College
Union, MO08-2023
High School Diploma -
St. Clair High School
Saint Clair, MO05-2022
Skills
- Problem-solving
- Retail operations
- Sales monitoring
- Customer service
- Money handling
- Google drive
- Rewards program oversight
- Decision-making
- Point of sale (POS) system operations
- Positive and professional
- Effective customer upselling
- Verbal and written communication
Timeline
Assistant Manager
Famous Footwear
02.2023 - 01.2025
Bachelor of Arts - Interdisciplinary Studies
University of Missouri
Associate of Arts - General Studies
East Central Community College
High School Diploma -
St. Clair High School