Adam Derhmi
Flowery Branch,GA
Summary
Hospitality professional with experience in valet service, front desk support, and restaurant shift leadership. Delivers guest recovery, team coordination, and smooth daily operations while maintaining service standards, cleanliness, and organized arrival areas. Supports inventory control, traffic flow, and efficient service during busy shifts.
Overview
2027
2027
years of professional experience
Work History
Valet/Bell Attendant
Lake Lanier Islands
Flowery Branch, Georgia
09.2026 - Current
- Greeted Lake Lanier Islands guests and opened vehicle doors with professionalism.
- Parked and retrieved vehicles across resort lots and arrival areas.
- Directed traffic flow at valet stands and guest drop-off points.
- Inspected vehicles for visible damage before and after parking.
- Handled keys, tickets, and vehicle records with careful attention.
- Assisted guests with luggage, directions, and resort information.
- Communicated with front desk staff to coordinate guest arrivals.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
Waiter-Food Runner
The Cheesecake Factory
Cumming, Georgia
07.2026 - 09.2026
- Greeted guests at the entrance, creating a welcoming atmosphere.
- Taking orders, and serving food and drinks efficiently
- Assisted servers in delivering food and beverages during peak hours, ensuring timely service for guests.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Collaborated with kitchen staff to ensure timely table turnover and readiness.
- Collaborated with staff to streamline tasks, maintaining readiness of tables for incoming guests.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported waitstaff in delivering prompt service, helping to manage customer queries and requests efficiently.
Restaurant Shift Lead
La Mia
01.2025 - 03.2026
- Supervised daily operations to deliver seamless, high-quality guest experiences
- Supervised daily operations to ensure high-quality guest experiences and operational efficiency
- Maintained brand standards in service and cleanliness to enhance guest satisfaction
- Resolved guest concerns with discretion, ensuring satisfaction and loyalty
- Fostered a positive, motivated team culture to strengthen service and productivity
- Cultivated supportive team environment to enhance collaboration and communication
Pharmaceutical Sales
GenPharma
- Established and maintained strong relationships with healthcare providers, including physicians, pharmacists, and clinics, to promote GenPharma products.
- Planned and executed sales strategies to meet and exceed targets within an assigned geographical area.
- Demonstrated comprehensive knowledge of GenPharma’s product portfolio and competitive landscape to deliver persuasive and tailored sales presentations.
Font Desk
Hotel Mamora
- Assisted with front desk operations, managing guest check-ins, check-outs, and inquiries for a 69-room (134-bed) hotel
- Maintained guest rooms and public areas to high cleanliness standards, supporting housekeeping operations
- Supported stewarding duties to ensure hygiene, organization, and smooth service across hotel facilities
Education
Pharmaceutical Sales Representative
ADN
Morocco08-2019
ADN FORMATION - MEDICAL DELEGATION - Medical Equipment and Pharmaceutical sales Certificate
01-2019
Bachelor of Economics -
University of Ibn Tofail
Morocco01-2018
Skills
- Multitasking under Pressure
- Vehicle inspection
- Guest check in
- Hotel operations
- Guest relations
- Customer service
- Team coordination
- Effective communication
- Front desk operations
- Guest check out
- Valet parking
- Traffic control
References
- Anna manager: (404) 200-6335, The CheesecakeFactory
- Richy, Attia, (9170 776 - 0147), La Mia Restaurant, Owner
- Mario, Maher, (646) 207 - 5338, Restaurant Manager
WORK EXPERIENCE
01-2018
LANGUAGES
- English (Fluent)
- French (Fluent)
- Arabic (Fluent)
Timeline
Valet/Bell Attendant
Lake Lanier Islands
09.2026 - Current
Waiter-Food Runner
The Cheesecake Factory
07.2026 - 09.2026
Restaurant Shift Lead
La Mia
01.2025 - 03.2026
Pharmaceutical Sales
GenPharma
Font Desk
Hotel Mamora
Pharmaceutical Sales Representative
ADN
ADN FORMATION - MEDICAL DELEGATION - Medical Equipment and Pharmaceutical sales Certificate
Bachelor of Economics -
University of Ibn Tofail