Alexander Jin
414 Launiu St #703, Honolulu,HI
Overview
5
5
years of professional experience
Work History
Valet/Bell Attendant
Marriot Hotel
Honolulu, HI
11.2023 - Current
- Greeted customers and opened doors for them upon arrival.
- Assisted customers with their luggage to and from their vehicles.
- Managed the flow of traffic around the property by directing cars to available spaces.
- Performed daily vehicle inspections prior to driving or providing service for customers.
- Responded promptly to customer inquiries regarding directions, events, restaurants.
- Communicated regularly with management about any issue that could affect the level of service provided to customers.
- Greeted guests and answered questions about valet service, directions and local attractions.
Server
Shabuya
Honolulu, HI
11.2022 - 10.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Implemented feedback from customers to improve service quality and menu offerings.
Server
choi's garden
Honolulu, HI
09.2019 - 10.2022
- Able to speak Korean and English at the same time to connect with non-Korean guests.
- Took extra care, making sure all the orders are on track.
- Knowledgeable alcohol handling guidelines.
- Communicating with the back-of-house employees...
- Greeting every guest with a smile as soon as they enter the door.
Education
Bachelor of Arts - Sociology
University of Hawaii at Manoa
Honolulu, HI06-2027
Skills
- customer service
- hospitality
- Food/alcohol handling
- working with unhappy guests
- understanding different types of people
- Stress Tolerance
- Problem-Solving
- Korean Fluency
- Multitasking and Organization
Languages
korean
Native/ Bilingual
Accomplishments
- Deans list [2 semesters, one year]
Background
- Graduated cum laude from President William McKinley High School; 3.8 cum GPA
- 3.85 GPA at University of Manoa at Hawaii
Timeline
Valet/Bell Attendant
Marriot Hotel
11.2023 - Current
Server
Shabuya
11.2022 - 10.2023
Server
choi's garden
09.2019 - 10.2022
Bachelor of Arts - Sociology
University of Hawaii at Manoa