ADAM ELAFIFI
Orlando,FL
Summary
High-energy, physically active professional with 3+ years of experience in guest relations and high-volume operations at Walt Disney World . Seeking the Sales & Member Services Representative role to drive membership growth through clear communication and technical proficiency in ticketing and POS systems . An eager learner with high physical stamina and a proven track record of sustaining exceptional hospitality standards in fast-paced, family-oriented environments .
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server Assistant/Host Cast member
Walt Disney World
12.2022 - 11.2026
- Provided high volume guest service while managing technical POS systems across various sites.
- Achieved transaction accuracy for thousands of guests on a daily basis.
- Sustained Disney-level hospitality and cleanliness under pressure in fast paced environments.
- Ensured compliance with safety protocols through guest behavior monitoring.
- Managed access control and utilized ticketing software to verify credentials for hundreds of users daily.
- Coordinated efforts with diverse teams to optimize operations and meet deadlines at Magic Kingdom and EPCOT.
Server Assistant / Host
Red Lobster
12.2020 - 12.2021
- Supported front-of-house operations during peak service hours, assisting servers and coordinating guest seating
- Ensured efficient service flow, table turnover, and guest-ready dining areas
- Developed strong multitasking, communication, and teamwork skills in a customer-focused environment
Education
Bachelor of Science - Information Technology
University of Central Florida
Orlando, FL01-2027
Associate of Arts (A.A.) Degree -
Valencia College
Orlando, FL05-2025
Skills
- Punctuality
- Adaptability
- Hospitality
- Computer science fundamentals
- POS systems
- Transaction accuracy
- Basic troubleshooting
- Clear verbal communication
- Time management
- Independent problem solving
Volunteer Experience
- Give Kids The World Village, 40+ volunteer hours
- Second Harvest Food Bank, 35+ volunteer hours
Certification
CompTia+ (In progress)
Affiliations
Custom PC build & hardware integration
Timeline
Server Assistant/Host Cast member
Walt Disney World
12.2022 - 11.2026
Server Assistant / Host
Red Lobster
12.2020 - 12.2021
Bachelor of Science - Information Technology
University of Central Florida
Associate of Arts (A.A.) Degree -
Valencia College