Kaylee Betts
Madison,WI
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Host/Server/Bartender Trainer
The Cooper's Tavern
Madison, WI
07.2023 - Current
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
Lead Student Service Desk Role
UW-Madison MERIT Library
Madison, WI
09.2021 - Current
- Explaining unique features and educating students on tech equipment
- Working in a leadership role by taking initiative and delegating tasks to other students
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and servicesW
Sales Associate
HomeGoods, TJX Companies
Sun Prairie, WI
09.2020 - 01.2023
- Built relationships with customers to encourage repeat business.
- Greeted customers and provided exceptional customer service.
- answered telephone calls to provide store, products, and services information
- arranged new merchandise with signage and appealing displays to encourage customer sales
Production and Office Staff
A+ Heler's Dry Ice & CO2
Madison, WI
05.2020 - 08.2022
- Setup staging areas and operated production equipment according to daily work orders
- Customer service walk-in customers while completing daily production orders
- Created and maintained data spreadsheet
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Associate
Mounds Pet Food Warehouse
Sun Prairie, WI
05.2019 - 02.2020
- rotated between cashier, stocker, and customer service
- ability to work with a wide variety of people and learn how to adapt and help different personalities
- Processed transactions using a point-of-sale system.
Gymnastics Coach
Lake City Twisters
Madison, WI
11.2017 - 07.2019
- Taught students gymnastics ages zero to ten years while using proper spotting techniques
- Interacted with a wide variety of parents or guardians from various cultural and economic backgrounds
- Organized practice sessions and competitions to enhance student development in the sport.
- Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
Assistant Martial Arts Instructor
Kicks Unlimited
Sun Prairie, WI
01.2017 - 10.2017
- Volunteer instructor teaching classes and assisting with detailed techniques of mental and physical self-defense for students and adults
- Built and maintained positive personal relationships with students and families
- Adapted lessons and teaching styles to meet unique needs and abilities of students being taught and led high-energy, benefit-driven instruction
Education
Bachelor of Science - Health Promotion And Health Equity
University of Wisconsin-Madison
Madison, WI05-2025
High School Diploma -
Sun Prairie East High School
Sun Prairie06-2021
Skills
- Team Collaboration
- Telephone reception
- First Aid Training
- Professional Appearance
- Customer Service
- Strong interpersonal skills
- Detail Oriented
- Database entry
- Spreadsheet development
- Reliability
- Punctuality
Affiliations
- Adapted Fitness Program Volunteer, 2022-Present
- Badgers With A Heart Volunteer, 2021-22
Certification
- Certified Nursing Assistant, 2020
Websites
Accomplishments
- University of Wisconsin-Madison Dean's List 2021, Spring 2024
- Awarded Kurt Christensen Adapted Fitness Scholarship, 2024-25
References
References available upon request.
Timeline
Host/Server/Bartender Trainer
The Cooper's Tavern
07.2023 - Current
Lead Student Service Desk Role
UW-Madison MERIT Library
09.2021 - Current
Sales Associate
HomeGoods, TJX Companies
09.2020 - 01.2023
Production and Office Staff
A+ Heler's Dry Ice & CO2
05.2020 - 08.2022
Sales Associate
Mounds Pet Food Warehouse
05.2019 - 02.2020
Gymnastics Coach
Lake City Twisters
11.2017 - 07.2019
Assistant Martial Arts Instructor
Kicks Unlimited
01.2017 - 10.2017
Bachelor of Science - Health Promotion And Health Equity
University of Wisconsin-Madison
High School Diploma -
Sun Prairie East High School
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