Adam Elsayad
United Methodist Homes -Hilltop
Vestal,NY
1
Certification
4
years of professional experience
Background in resident activities, food service, and customer support. Proven ability to stay organized, manage multiple tasks, and maintain safe, sanitary work areas. Supports consistent service delivery and resident care outcomes.
Work History
Assisted Living Activity Leader
1 Year 9 Months- coordinated engaging group activities to support resident socialization, cognitive stimulation, and daily wellness.
- coordinated recreation sessions, tailoring instructions for varying mobility, memory, and participation requirements.
- Coordinated resident support during outings, ensuring safe transportation and attentive supervision.
- Partnered with nursing and care staff to align activities with resident abilities.
- Evaluated participant feedback to continuously improve programming and tailor activities to meet diverse needs.
- Documented attendance, engagement, and resident responses for accurate activity records.
- Maintained organized schedules and transitioned residents between programs efficiently.
- Led group games, music sessions, and exercise programs promoting social interaction and wellness.
- Arranged activity spaces, organized supplies, and readied equipment for consistent program delivery.
- Managed supplies inventory to ensure the availability of required materials for each activity session.
- Trained new staff members on company policies, procedures, and expectations to maintain consistent quality across all programs.
- Adapted quickly to unforeseen circumstances or challenges during activity sessions, demonstrating flexibility and problem-solving skills.
Counter Service Pizza Maker
2 Years 3 Months- Assembled specialty pizzas with accurate ingredient portions and presentation.
- Monitored oven temperatures and baking times to ensure consistent product finish.
- Maintained clean prep surfaces, tools, and kitchen equipment throughout shift.
- Rotated ingredients and checked freshness to support food safety compliance.
- Collaborated with bakery staff to fulfill customer orders and maintain workflow.
- Adjusted preparation pace during busy periods to meet production demands.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Coached new workers on store policies, pizza making, and dough preparation.
- Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Implemented creative problem-solving techniques when faced with equipment malfunctions or unexpected challenges during busy shifts.
- Maintained a clean driving record and ensured safe, dependable vehicle operation.
- Utilized GPS and local street knowledge to optimize delivery routes and reduce travel times
- Maintained high standards of kitchen hygiene, ensuring clean and safe working environment.
Education
High School Diploma
Skills
Activity organization
Documentation skills
Safety awareness
CPR certification
Problem-solving
Resident support
Positive demeanor
Multitasking
Cleaning and sanitizing
Effective teamwork
Physical assistance
First aid training
Certification
- CPR Certified, United Methodist Homes-Hilltop - 2025-2027
Accomplishments
- Supervised team of 5 staff members.
- Managed, mentored, and trained junior staff members
Timeline
Assisted Living Activity Leader
United Methodist Homes -Hilltop
02.2025 - CurrentRead More
Counter Service Pizza Maker
Jim Roma's Bakery
11.2022 - 02.2025Read More
Vestal Senior High School
High School Diploma
Read More