Experienced customer service professional with a background in high-volume hotel environments. A team player with strong communication skills, dedicated to representing employers professionally.
Overview
3
3
years of professional experience
Work History
Luxury Services Ambassador
Crockfords Front Desk
Las Vegas
06.2024 - 07.2024
Assisted guests with check-ins/outs, as well as updated reservations to accommodate their needs
Answered multi-line phone system to take room service orders and transfer inquiries to the correct departments and personnel
Greeted visitors and explained amenities and directions to local points of interest.
Server Assistant
Daylight Beach Club
Las Vegas, NV
03.2023 - 10.2023
Prepared the venue prior to opening, ensuring cleanliness and readiness of all tables, seating areas, and bars.
Continuously monitored and maintained the cleanliness of tables, seating areas, and the dance floor, clearing any debris, and promptly addressing any spills.
Organized venue by moving furniture and umbrellas to fit the desired event.
Food Runner
Ayu Dayclub
Las Vegas, NV
02.2022 - 11.2022
Ensured prompt delivery of culinary orders to customers at their tables or in cabanas.
Coordinated with bussers to pick up the space around the restaurant for an organized ambiance.
Successfully worked alongside expo team, maintaining clear communication with food and beverage personnel.
Security
Encore Beach Club
Las Vegas
02.2021 - 07.2021
Patiently escorted intoxicated guests out of the venue
Deescalated guest altercations with other parties and the security team
Checked bags and patrons for prohibited items allowed inside the club
Oversaw sections and investigated any possible safety/security issues.
Education
Bachelor’s Degree - Psychology
University of Nevada, Las Vegas
Skills
Personable and friendly
Attention to Detail
Responsible and Trustworthy
Collaborative Team Player
References
Jiries Nazzal, Supervisor, Resorts World, 3000 S Las Vegas Blvd, Las Vegas, NV, 89109, (702)-676-7000
Angelo Giordano, Manager, Resorts World, 300 S Las Vegas Blvd, Las Vegas, NV, 89109, (702)-606-3114
Eddie Stagner, Manager, Encore Beach Club, 3121 S Las Vegas Blvd, Las Vegas, NV, 89109, (702)-770-7300