Adept at handling high-pressure situations while providing excellent customer service. Possesses a strong work ethic and ability to work in a fast-paced environment.
Overview
15
15
years of professional experience
Work History
Professional Musician
Cap City Kid LLC
01.2016 - Current
Promoted act by making demos, using social media and contacting agents and record companies
Composed new songs and music using variety of recording and production equipment
Participated in recording sessions to record music
Negotiated and organized distribution of recordings to retain applicable rights and oversee sales
Performed at concerts, festivals and theaters to entertain fans
Liaised with management or agent to arrange gigs and tours
Performed before live audiences in concerts, recitals, educational presentations, and other social gatherings
Promoted own and group's music by participating in media interviews and other activities.
General Sales Agent
American Income Life
05.2023 - 01.2024
Negotiated contracts for optimal results, ensuring both client satisfaction and company profitability.
Developed sales presentations tailored to individual clients, resulting in more closed deals.
Improved customer retention rates by providing exceptional service and timely followups.
Participated in networking events to generate new leads while strengthening existing relationships with key accounts.
Waiter
Buca Di Beppo
01.2015 - 04.2023
Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery
Verified guest satisfaction with meals and responded promptly to issues
Supported other servers, running food and refilling beverages to meet team goals
Bussed vacated tables to streamline cleaning and resetting duties
Recommended promotional items or food and beverage pairings to increase sales
Suggested items based on expressed guest preferences.
Waiter
Champps Americana
01.2013 - 12.2014
Verified guest satisfaction with meals and responded promptly to issues.
Waiter
Bob Evans
07.2011 - 01.2013
Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery
Supported other servers, running food and refilling beverages to meet team goals
Reconciled end-of-shift reports and prepared bank deposits.
Team Member
Tim Hortons
06.2009 - 06.2011
Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery
Supported other servers, running food and refilling beverages to meet team goals
Verified guest satisfaction with meals and responded promptly to issues.
Education
Completed Coursework Towards Master Of Business Administration (M.B.A.) -
Otterbein University
Westerville, OH
05.2012
High School Diploma -
Worthington Kilbourne
Columbus, Ohio
06.2011
Skills
Guest Inquiries
Interactive Management
Cash Handling
Quality Control
Music Theory
Strong Interpersonal Skills
Meeting Schedules
Extracurricular Activities
Football Team
Timeline
General Sales Agent
American Income Life
05.2023 - 01.2024
Professional Musician
Cap City Kid LLC
01.2016 - Current
Waiter
Buca Di Beppo
01.2015 - 04.2023
Waiter
Champps Americana
01.2013 - 12.2014
Waiter
Bob Evans
07.2011 - 01.2013
Team Member
Tim Hortons
06.2009 - 06.2011
Completed Coursework Towards Master Of Business Administration (M.B.A.) -
Otterbein University
High School Diploma -
Worthington Kilbourne
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