Dynamic and dependable professional with a strong work ethic and a positive attitude, honed at Sherm's Thunderbird Market. Proven ability to enhance customer satisfaction through exceptional service and efficient operations. Skilled in cash handling and customer assistance, consistently creating a welcoming environment and fostering strong relationships.
Overview
5
5
years of professional experience
Work History
Courtesy Clerk
Sherm's Thunderbird Market
10.2021 - 12.2024
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Assisted customers with large purchases by carrying items to vehicles.
Returned unwanted items to correct store locations and restocked shelves.
Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Enhanced customer satisfaction by providing efficient bagging and carryout services.
Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Front Counter Cashier
Burger King
09.2019 - 03.2020
Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
Maintained strong customer relationships through friendly interactions and attentive service.
Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
Improved customer satisfaction by providing efficient and accurate cash handling services.
Promoted a safe work environment by consistently following health and safety guidelines when working at the front counter area.
Education
Associates of General Studies - General Studies
Klamath Community College
Klamath Falls, OR
06-2025
Henley High School
Klamath Falls, OR
06-2023
Skills
Positive attitude
Strong work ethic
Customer service
Outgoing and friendly
Customer assistance
Cart returns
Store cleaning
Professional appearance
Stocking shelves
Dependable and reliable
Accomplishments
- Through immense dedication and discipline, wrote and published a story book titled Trapped at Sea.
- Received excellent marks from several advanced classes in High School such as Calculus, Writing 121, and Chemistry.
- Reached Varsity level in Track and Field hurldes.