Macie Mike
Roland,OK
Overview
9
9
years of professional experience
1
1
Certification
Work History
COURTESY CLERK
FORT SMITH
Fort Smith, AR
06.2021 - 09.2023
- Serviced irate customers with patience and sensitivity.
- Recognized for never being lat, the entire time I was employed.
- Assisted Managment in all areas.
- Supported the team members with daily task.
CUSTOMER SERVICE REPRESENTATIVE
CIRCLE K
San Antonio, TX
02.2017 - 01.2020
- Assisted in checkout, maintained pleasant and profesional communication ethic as well as efficient data entry.
- Greeted and assisted customers in a positive, approachable manner.
- Maintained a positive atmosphere in the store by providing excellent customer service.
- Managed quality communication, customer support and product representation for each customer.
PHONE REPRESENTATIVE
WEST CALL CENTER
San Antonio, TX
12.2014 - 02.2017
- Trained in customer support and interpersonal communication to ensure a good customer experience.
- Helped customers troubleshoot and effectively assisted with product inquiries.
- Walked around assisting all representatives on everyphone call,processing payments and taking all hot calls.
- Offered customers better services for they home
- Experienced in multi-tasking, communications with customers, and daily interactions with handling customer issues.
Education
DIPLOMA - HIGH SCHOOL
Southside high school
01.2008
Skills
- Customer Service
- Positive Attitude
- Bag customers groceries
- Heavy Objects
- Communication
- Insurance companies
- Inbound calls
- Time Managment
- Positive attitude
- Customer service
- Strong work ethic
- Outgoing and friendly
Certification
med tech , PCA
Languages
English
Timeline
COURTESY CLERK
FORT SMITH
06.2021 - 09.2023
CUSTOMER SERVICE REPRESENTATIVE
CIRCLE K
02.2017 - 01.2020
PHONE REPRESENTATIVE
WEST CALL CENTER
12.2014 - 02.2017
DIPLOMA - HIGH SCHOOL
Southside high school