Zachary Moorman
Colorado Springs,CO
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
11
11
years of professional experience
Work History
Courtesy Clerk
Safeway
11.2023 - 08.2024
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Server
California Pizza Kitchen
07.2022 - 08.2023
- I was part-time server responsible for taking orders, serving food, as well as clearing the table
- I received Bar Tending training, mixing/making alcoholic and non-alcoholic drinks on occasion
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Flex Worker
Amazon Fresh
06.2021 - 10.2021
- I scanned, bagged, boxed, and staged groceries for online Amazon Fresh orders
- Elevated team morale by actively participating in staff meetings, sharing ideas, and offering constructive feedback on operations improvements.
- Contributed to increased sales by offering personalized recommendations and upselling relevant products.
Pets Hotel Associate
Pet Smart
06.2019 - 12.2019
- I was responsible for feeding, watering, walking, cleaning up after and keeping dogs/cats company
- Provided one-on-one playtime sessions to promote exercise, mental stimulation, and socialization among pet guests.
- Assisted in maintaining accurate inventory levels by monitoring supplies usage regularly.
Sales Associate
Vans
06.2018 - 10.2018
- I was responsible for customer service, answering customers questions on the products, making sales pitches on new or existing merchandise, and maintaining inventory throughout the store
- I was named employee of the month of July
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Spokes Etc.
06.2016 - 06.2018
- I worked at Spokes Etc. for the two summers between June 2016 and June 2018.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Busser
Columbia Firehouse
07.2013 - 09.2015
- I worked part-time during high school from my sophomore year to the start of my senior year
- I also was a dishwasher briefly
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
BFA - Computer Game Design
George Mason University
Fairfax, VA12-2024
High School Diploma -
West Potomac High School
Alexandria, VA06-2016
Skills
- Calm under pressure
- Customer Service
- Ability to make Sales
- Proper Communication
- Good at Prioritizing
- Ability to work on a team
- Ability to Multi-task
- Strong Client Relations
- Time Management
- Restaurant Industry Experience
- Customer Service Excellence
- Billing and Payment Processing
- Customer Observations
- Effective Problem-Solving
- Suggestive Selling
- Customer Interaction
- Positive attitude
- Exceptional customer service
- Customer service focus
- Patience and empathy
Timeline
Courtesy Clerk
Safeway
11.2023 - 08.2024
Server
California Pizza Kitchen
07.2022 - 08.2023
Flex Worker
Amazon Fresh
06.2021 - 10.2021
Pets Hotel Associate
Pet Smart
06.2019 - 12.2019
Sales Associate
Vans
06.2018 - 10.2018
Sales Associate
Spokes Etc.
06.2016 - 06.2018
Busser
Columbia Firehouse
07.2013 - 09.2015
BFA - Computer Game Design
George Mason University
High School Diploma -
West Potomac High School
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