Adam Firnhaber
Tolland
Summary
Results-oriented professional with over 4 years of experience in safety training and compliance. Proven ability to develop and deliver engaging training programs while ensuring adherence to OSHA standards. Skilled in fostering strong relationships with diverse audiences.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Training and Compliance Instructor
CINTAS, Professional Uniform and Facility Services
Windsor
01.2021 - Current
- Ensured compliance with safety training regulations by effectively delivering engaging courses.
- Provided on-site safety training for employees in accordance with OSHA standards.
- Developed and delivered health and safety training courses for diverse audiences.
- Conducted comprehensive safety training for diverse customers, aligning with industry legal standards.
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
Windsor
08.2019 - 01.2021
- Delivered products to customers on designated routes efficiently.
- Resolved customer inquiries and issues during service calls to enhance customer satisfaction.
- Conducted training sessions for new route service representatives to ensure understanding of company protocols.
- Organized paperwork for each route stop, ensuring accurate documentation of invoices and bills of lading.
- Built strong customer relationships through consistent service visits, fostering loyalty and trust.
Sales Representative
Dairy Farmers of America Guidas Dairy
New Britain
02.2016 - 07.2019
- Built relationships with dairy managers across multiple stores to enhance product visibility and sales.
- Partnered with marketing team to create promotional strategies that increased customer engagement.
- Managed inventory levels to align with customer demand efficiently.
- Conducted market research to identify customer needs and preferences, informing product offerings.
United States Marine
United States Marine Corps
San Diego
09.2009 - 01.2016
- Operated and maintained military equipment and weapons systems to ensure operational readiness.
- Collaborated with diverse coworkers to resolve issues and achieve product and service goals.
- Executed daily duties with precision and attention to detail.
Education
Associate of Arts - General Studies
Tunxis Community College
Farmington06-2019
Skills
- Safety training and compliance
- OSHA regulations expertise
- Course design
- Employee training strategies
- Leadership training
- Customer service excellence
- Effective communication skills
Certification
- American Heart Association CPR Instructor
- OHSA 10 and OSHA 30 Instructor
Timeline
Training and Compliance Instructor
CINTAS, Professional Uniform and Facility Services
01.2021 - Current
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
08.2019 - 01.2021
Sales Representative
Dairy Farmers of America Guidas Dairy
02.2016 - 07.2019
United States Marine
United States Marine Corps
09.2009 - 01.2016
Associate of Arts - General Studies
Tunxis Community College