Adam Funk
Belford,NJ
Summary
Residential HVAC service technician with 3.5 years of field experience specializing in troubleshooting, servicing, and installing mini splits, split systems, water source heat pumps, and PTAC systems. Independently running service calls for the past 2 years. Strong diagnostic ability with experience training newer technicians and assisting in day-to-day operations for a family-owned company. Trusted to manage incoming service calls, customer communication, and operational decisions during management absences.
Overview
7
7
years of professional experience
Work History
HVAC Service Technician
JLM Mechanical Services
Hazlet, NJ
10.2022 - Current
- Independently diagnose and repair residential and light commercial HVAC systems.
- Run daily service calls and manage company vehicle, tools, and materials.
- Specialize in troubleshooting electrical, refrigerant, airflow, and control related issues.
- Install and service mini split systems, split systems, water source heat pumps, and PTAC units.
- Perform preventative maintenance, system startups, and repair work.
- Train and mentor newer employees in service procedures, troubleshooting, and field operations.
- Help develop newer technicians into independently running service calls.
- Communicate directly with customers regarding system operations, repair options, and recommendations.
- Trusted to assist with dispatching calls, answering phones, and making operational decisions during management absences.
Opening Coordinator
Chuck E Cheese
Middletown, NJ
02.2021 - 10.2022
- Responsible for managing a shift of up to 9 employees.
- Developed assigned area and created an action plan for facility and cleaning opportunities.
- Opened and closed store 4-5 times per week by balancing cash drawers, preparing daily deposits and completing all opening and closing paperwork.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Mentored newly hired staff in upselling techniques to improve sales.
- Recognized for exceptional shift performance.
- Grew revenue by improving sales and service strategies.
- Used Point of Sale register system to complete transactions.
Team 2 Trainer
Chuck E Cheese
Middletown, NJ
07.2019 - 02.2021
- Instructed new team members on correct procedures for operations.
- Stayed up to date on standards of all team positions to optimize training.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Specifically trained new hires in the kitchen and the gameroom.
- Assessed training needs, using employee surveys and validations to gather data.
Cast Member
Chuck E Cheese
Middletown, NJ
02.2019 - 07.2019
- Interacted with guests to entertain and create fun atmosphere.
- Wiped down tables and equipment, swept and refilled stock.
- Performed basic repairs and preventative maintenance on all games and equipment.
- Drove team success by completing assigned task quickly and accurately.
- Learned and performed basic POS system functions on cash register.
Education
Some College (No Degree) -
Brookdale Community College
Lincroft, NJHigh School Diploma -
Middletown High School North
Middletown, NJ06-2021
Skills
- HVAC Diagnostics & Troubleshooting
- Residential Service & Repair
- Mini Split Installation & Service
- Split Systems
- Water Source Heat Pumps
- PTAC Systems
- Electrical Troubleshooting
- Refrigerant Charging & Leak Diagnosis
- Airflow & System Performance Diagnostics
- Preventative Maintenance
- Training & Mentoring Junior Technicians
- Customer Communication & Service
Timeline
HVAC Service Technician
JLM Mechanical Services
10.2022 - Current
Opening Coordinator
Chuck E Cheese
02.2021 - 10.2022
Team 2 Trainer
Chuck E Cheese
07.2019 - 02.2021
Cast Member
Chuck E Cheese
02.2019 - 07.2019
High School Diploma -
Middletown High School North
Some College (No Degree) -
Brookdale Community College