Christian Johnson
Colorado Springs,CO
Summary
Army Veteran and HVAC Service/Selling Technician with strong diagnostic ability, disciplined work ethic, and proven success turning service calls into repair and replacement opportunities. Trusted by customers for honest recommendations, technical skill, and professional service. Committed to safety, performance, and delivering comfort solutions that drive customer satisfaction and revenue growth.
Overview
11
11
years of professional experience
Work History
HVAC Selling Technician
Blaze Heating & Air
Wilmington, North Carolina
01.2025 - 02.2026
- Diagnosed, serviced, and repaired residential HVAC systems including heat pumps, gas furnaces, air conditioners, and air handlers.
- Checked refrigerant pressures, temperature splits, and airflow to ensure systems were operating within manufacturer specifications.
- Performed preventative maintenance: cleaned coils, flushed drain lines, replaced filters, checked refrigerant levels, and tested system safeties.
- Educated homeowners on system condition, efficiency, and repair vs. replacement options in a clear, professional manner.
- Followed safety procedures, HVAC codes, and company standards while delivering high-quality workmanship and customer satisfaction.
- Responded to service calls promptly and delivered professional, high-quality customer service.
Selling technician
Peak Home Performance
Colorado Springs, Colorado
09.2022 - 01.2024
- Operated equipment to perform routine maintenance and repairs.
- Diagnosed technical issues using industry-standard troubleshooting methods.
- Collaborated with team members to streamline workflow processes.
- Delivered in-home consultations to educate homeowners on system condition, efficiency, comfort issues, and repair vs. replacement options
- Presented clear, documented findings and recommended solutions with multiple pricing options to match customer budgets and needs.
- Created accurate repair and replacement estimates including equipment, labor, accessories, and code-required upgrades.
- Identified opportunities for IAQ and performance upgrades ( Air Scrubber , humidifiers, surge protection, zoning adjustments, thermostat upgrades.
- Maintained high customer satisfaction through professional communication, punctuality, and clean work practices.
HVAC Technician
Basset Heating and Cooling
Colorado Springs, CO
02.2021 - 09.2022
- Diagnosed air conditioning problems and addressed issues with low voltage, compressors, reverse valves, blowers and condenser motors.
- Serviced units to residential and commercial heating and air conditioning customers.
- Wired both line and low voltage to heating and cooling equipment.
- Consistently followed up with customers to determine satisfaction levels.
- Properly checked Ac charge and refilled when needed based off of manufactures specifications.
- Left project estimates with customers based off of heating and cooling needs and also upgrades to meet regional building codes for equipment.
- Maintained a 78% closing rate for all project estimates left.
- Sold over 100 service plans in a 6 month span to ensure proper routine maintenance is beings completed.
HVAC Technician
Flow Right Plumbing, Heating, And Irrigation
Colorado Springs, CO
07.2020 - 07.2021
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, and filters to optimize equipment performance.
- Read technical manuals and schematics to understanding specific configurations.
- Replaced malfunctioning components with new products to correct faults.
- Maintained good selection of parts and tools to meet most common repair and maintenance needs without delay.
Special Equipment Repairer
Military
Colorado Springs, CO
03.2016 - 06.2020
- Performed generator troubleshooting and diagnostics of equipment.
- Carried out scheduled and routine maintenance on small and large generators.
- Inspected electrical wiring, connections and relays following wiring diagrams.
- Utilized speed gauges and thermometers to test equipment for overheating.
- Diagnosed air conditioning problems and addressed issues with low voltage, compressors, reverse valves, blowers and condenser motors.
Deli Clerk
Walmart
Leland, NC
05.2015 - 01.2016
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
Line Cook
Smithfield's Chicken 'N Bar-B-Q
Leland, NC
11.2014 - 04.2015
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
Education
Mech IV - HVAC Residential Gas License
Johnston Supply
Colorado Springs, CO 06.2021 - 06.2021
Heat Pump Systems
Johnstone University
Colorado Springs, CO04.2022
Combustion Analysis -
Johnstone Supply Education
Colorado Springs, CO12.2021
Epa 608,609 - Refrigeration
U.S. Army Ordnance Center And School
Fort Lee, VA08.2016
High School Diploma -
East Bladen High School
Elizabethtown, NC06.2015
Skills
- Strong Work Ethic & Discipline
- Military background
- Friendly, positive attitude
- Goal-Oriented Performance
- HVAC Diagnostics & Troubleshooting
- Repair vs Replace Consultations
- Upselling Accessories & System Upgrades
- Solution-Based Sales
- Customer Relationship Building
- Customer Education (Explaining Repairs & Systems)
- Handling Objections with Confidence
Timeline
HVAC Selling Technician
Blaze Heating & Air
01.2025 - 02.2026
Selling technician
Peak Home Performance
09.2022 - 01.2024
Mech IV - HVAC Residential Gas License
Johnston Supply
06.2021 - 06.2021
HVAC Technician
Basset Heating and Cooling
02.2021 - 09.2022
HVAC Technician
Flow Right Plumbing, Heating, And Irrigation
07.2020 - 07.2021
Special Equipment Repairer
Military
03.2016 - 06.2020
Deli Clerk
Walmart
05.2015 - 01.2016
Line Cook
Smithfield's Chicken 'N Bar-B-Q
11.2014 - 04.2015
Heat Pump Systems
Johnstone University
Combustion Analysis -
Johnstone Supply Education
Epa 608,609 - Refrigeration
U.S. Army Ordnance Center And School
High School Diploma -
East Bladen High School