I’m a dedicated and results-driven professional with a solid track record in management, office operations, and customer service. I'm excited to bring my expertise and enthusiasm to a dynamic team.
Overview
9
9
years of professional experience
Work History
Tech Support Specialist
IPostal1
Montebello, NY
01.2024 - Current
Conducted regular performance reviers with direct reports.
Provided technical support and assistance to customers through phone, email, and remote access.
Coached employees on improving their communication skills when interacting with customers.
Office Manager
Rachel Realty - Exclusive Rentals Nyc
New York, NY
03.2021 - 01.2024
Providing administrative assistance to executives, including managing schedules, arranging meetings, and handling correspondence.
Overseeing the day-to-day operations of the office, ensuring that it runs smoothly and efficiently.
Supervising administrative staff, ineluding hiring, training, and evaluating their performance.
Covid-19 Tester
Infexion Shield
East Rutherford, NJ
03.2020 - 02.2021
Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines
Collected, labeled, and prepared patient specimens for laboratory testing.
Performed quality control checks on equipment and reagents to ensure aceurate test results.
Executive Assistant
Rachel Realty - Exclusive Rentals Nyc
New York, NY
08.2018 - 02.2020
Facilitated communication between departments, fostering a collaborative work environment.
Provided high-level administrative support to the executive team, managing calendars, scheduling meetings, and coordinating travel arrangements.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Real Estate Transaction Coordinator
Rachel Realty - Exclusive Rentals Nyc
New York, NY
07.2017 - 08.2018
Coordinated over 100 real estate transactions, ensuring timely completion and compliance with regulations.
Facilitated communication between agents, clients, and lenders, enhancing client satisfaction.
Monitored transaction progress, provided regular updates, and achieved a high rate of successful closings.
Real Estate Administrator
Rachel Realty - Exclusive Rentals Nyc
New York, NY
06.2016 - 07.2017
Oversaw property listings and client interactions, boosting satisfaction through prompt updates.
Coordinated property showings and open houses, boosting client engagement, and achieving successful sales.
Maintained accurate records and documentation, ensuring compliance with industry regulations and standards.