Adam Goldschmidt
Middleboro,MA
Summary
Proven track record of enhancing operational efficiency at Brooklyn Army Terminal, showcasing strong problem-solving and multitasking abilities. Excelled in customer service and technical support, significantly improving user satisfaction. Demonstrated quick learning and adaptability, achieving a high accuracy rate in fast-paced environments. Skilled in information operations and maintaining a positive attitude under pressure.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations
Brooklyn Army Terminal
04.2023 - 01.2024
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Drove supply vehicles for forward operations involving blasting.
- Optimized operations, analyzed bottlenecks, and identified areas for improvement.
- Streamlined operations for increased efficiency through continuous process improvements.
- Oversaw start-up, operations and shutdown procedures.
Pepod
Stop & Shop
06.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales and Stocking
Burlinton Coat Factory
11.2020 - 07.2021
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Driver
P@A Auto Parts
03.2017 - 01.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Technical Support Representative
NMS Publishing
04.2010 - 02.2016
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Line Cook
5 Guys Burgers And Fries
07.2014 - 03.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
No Degree - English Composition
Toro College
New York, NYHigh School Diploma -
Keystone High School
New York, NYBaking, Health And Business -
NY Culinary Institute
New York, NYSkills
- Amateur Radio Operations
- Leading program operations
- Information Operations
- Store operations understanding
- Positive Attitude
- Quick Learner
- Customer Service
- Multitasking
- Problem-Solving
- Attention to Detail
- Cleaning and sanitation
- Strong Work Ethic
Certification
Ocea 80 Hour course
Timeline
Operations
Brooklyn Army Terminal
04.2023 - 01.2024
Pepod
Stop & Shop
06.2021 - 02.2022
Sales and Stocking
Burlinton Coat Factory
11.2020 - 07.2021
Driver
P@A Auto Parts
03.2017 - 01.2019
Line Cook
5 Guys Burgers And Fries
07.2014 - 03.2015
Technical Support Representative
NMS Publishing
04.2010 - 02.2016
No Degree - English Composition
Toro College
High School Diploma -
Keystone High School
Baking, Health And Business -
NY Culinary Institute
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