Brian Wile
Vancouver,WA
Summary
Safety Conscious Streetcar Controller / Supervisor with a proven track record of delivering a high level of customer relations in a variety of situations in a public environment. Customer-focused and strong communicator with the ability to effectively interact with others. Experience responding to and handling all aspects of Portland Streetcar, including accidents, incidents, and other issues concerning public transportation. Experience as an on-site incident operator and Supervisor of rescue trains while re-railing and other rail-related incidents.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Streetcar Controller
TRIMET
Portland, OR
03.2015 - Current
- High level of customer service in dynamic environment's with Safety and service awards including several for service to Disabled persons.
- Safely Inspect and Operate Portland Streetcar vehicle's with top tier Customer Service
- Complete all training and currently Extra Superintendent at Portland Streetcar with exceptional knowledge and experience implementing SOP's and City of Portland Code
- Dispatch and respond to Portland Streetcar incidents, accidents and disturbances while maintaining a calm and professional demeanor at all times
- Tactful use of De escalation techniques acquired from extensive training and experience
- Knowledge of Portland Streetcar Policies and Procedures including understanding and implementing all Standard Operating Procedures at Portland Streetcar
- Excellent relationship with Portland Streetcar managers and Supervisors as well as Trimet employees
- Perform Supervisor duties professionally with effective, positive results.
Administrator / Project Manager
Danielson Contractors Inc.
Portland, United States
09.1998 - Current
- Construction and Development Project Manager on commercial and residential development and improvement projects
- Meet with building officials, contractors and customers daily
- Safety and Security coordinator and Occupational Safety advisor on all projects managed
- Inspire team members by fostering a positive environment and boosting employee confidence
- Keep project teams on-task with proactive control of budgets, schedules, and scopes
Education
High School Diploma - Business Administration
Columbia River High School
Vancouver, WASkills
- Portland Streetcar Controller and Superintendent duties including dispatch and supervision of employees while following policies and procedures of Portland Streetcar / Trimet
- Before becoming a streetcar controller was an extra superintendent for 35 years performing the duties of Portland Streetcar Operations Supervisor
- High level of skills in communicating while interacting with the diverse public of Portland
- Radio communication training and experience in both professional and amateur levels
- Certified WA Emergency Worker / Response and Incident Command training including experience in Hazmat
- Excellent Customer service
- Intimate knowledge of the streetcar alignment, all standard operating procedures, and operator rule book
- Familiar with the daily operation of both the maintenance and operations department at Portland Streetcar
Certification
- Commercial Drivers License - A
- First Aid / CPR / AED
- Forklift
- FCC License for Amateur Radio communication.
- Hazwoper Supervisor.
- Held DPSST in Oregon and Washington with armed and unarmed designation for 6 years.
Timeline
Streetcar Controller
TRIMET
03.2015 - Current
Administrator / Project Manager
Danielson Contractors Inc.
09.1998 - Current
High School Diploma - Business Administration
Columbia River High School
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