Summary
Overview
Work History
Skills
Timeline
Generic

Adam Goode

Memphis,MS

Summary

Accomplished Lead Technician at HTTS, adept in enhancing network reliability and system performance through expert diagnostic testing and meticulous maintenance. Leveraged attention to detail and exceptional customer service to forge lasting client relationships and significantly improve operational efficiency. Skilled in both technical repairs and effective team collaboration, consistently delivering projects on time and within budget constraints.

Overview

30
30
years of professional experience

Work History

Lead Technician

HTTS
10.2017 - Current
  • Improved network communication by Installing WiFi access points for commerical businesses.
  • Ensured network reliability through regular inspection, testing, and maintenance of installed fiber optic systems.
  • Installed complete camera systems at new and existing business sites.
  • Installed cabling, wireless routers for data communications networks.
  • Diagnosed and resolved hardware network problems and replaced defective components.
  • Enhanced system performance by diagnosing and repairing hardware issues for clients.
  • Repaired and optimized networks by installing wiring, cabling and devices.


Home Renovator/Rental Property Owner

Self Employed
02.2015 - 10.2017
  • Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
  • Coordinated repair requests from tenants with appropriate maintenance teams, ensuring timely completion of work orders.
  • Cleaned and disposed of debris to maintain safe and clean working environment.
  • Hung sheetrock and drywall by attaching panels to studs, cutting adjoining panels and making cutouts around outlets and switches.
  • Checked for plumbing issues to replace or repair faucets and pipes.
  • Built and installed cabinets, countertops and shelving to provide additional storage and working spaces.
  • Held timber, lumber and paneling in place for fastening or cutting.
  • Communicated regularly with clients to discuss progress and address any concerns.
  • Ensured a smooth transition between pre-renovation condition and post-renovation upgrade by effectively managing the demolition process, debris removal and proper disposal.

Owner

Goode Lawn Care
04.2007 - 01.2015
  • Managed day-to-day business operations.
  • Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
  • Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
  • Trained and motivated employees to perform daily business functions.
  • Trained new team members in proper lawn maintenance techniques, ensuring consistent quality across all projects.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Optimized routes and schedules for efficient completion of jobs within designated timeframes while reducing fuel costs associated with transportation between sites.
  • Increased client retention through consistent communication and timely follow-ups on service inquiries.
  • Developed customized lawn care plans tailored to each client''s specific needs and preferences.
  • Kept all building areas and equipment functional and well-organized to promote business performance.

Lead Technician

Tri Star Communications
01.1995 - 04.2007
  • Installed data and voice networks through cabling, routers, switches and WAN devices.
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Developed comprehensive documentation for all fiber optic installations, facilitating efficient maintenance and future upgrades.
  • Developed lasting relationships with clients by providing exceptional customer service and addressing their network cabling needs.
  • Collaborated with team members to complete large-scale installation projects on time and within budget constraints.
  • Reduced troubleshooting time with accurate identification and repair of copper wire and fiber optic faults.
  • Responded to service requests during and after business hours.
  • Researched and recommended network and data communications hardware.

Skills

  • Testing and repair
  • Diagnostic Testing
  • Safety Compliance
  • System Maintenance
  • Site Survey
  • Remote Support Management
  • Maintenance and repairs
  • Attention to Detail
  • Documentation And Reporting
  • Troubleshooting

Timeline

Lead Technician

HTTS
10.2017 - Current

Home Renovator/Rental Property Owner

Self Employed
02.2015 - 10.2017

Owner

Goode Lawn Care
04.2007 - 01.2015

Lead Technician

Tri Star Communications
01.1995 - 04.2007

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Adam Goode