Highly involved with multiple Jewish institutes throughout the years, currently ADL and local Chabad. Over 20 years of professional leadership, customer service and sales/marketing experience. Advance skills in training and development of others. Ethical and dependable with proven track record of exceeding deliverables while maintaining punctuality and cohesion amongst all. Always place a high value on teamwork and synergy with all parties involved.
Work History
Entrepreneur
11 Years 10 Months
Plant Art Adam LLC & Balimports International LLC | , Florida | 01.2015 - Current
Established multiple small business LLCs acting as a sole proprietor of the organizations. Responsible for all aspects of the company from maintaining goods and advertising them through appropriate channels to produce sales and establish a clientele.
Reservations Sales Agent
3 Years
MetWestTerra Hospitality | Jackson Hole, Wyoming | 01.2010 - 01.2013
Set a record for travel insurance sales within 30 day duration; consistently ranked as one of the Top sales specialists with a strong closing percentage demonstrating excellent key performance indicators.
Generated revenue by converting calls pertinent to lodging into confirmed reservations. Closed sales, and input detailed information into property management database both accurately and efficiently. In addition provided reservations support for hotel properties.
Front Desk Agent / PBX Operator
3 Years
Four Seasons Hotels and Resorts | Palm Beach, Florida | 01.2007 - 01.2010
Provided world class customer service and guest relations, as well as consulted with a wide variety of guest requests through assessing their needs achieving maximum customer satisfaction.
Trained multiple agents to become efficient team members, and created a comprehensive training manual for front desk agents.
Education
Master of Business Administration - Global Management
Thunderbird School of Global Management
Student Government Chair All Semester of Study
Bachelor of Science - Business Administration, Management
University of Central Florida
Florida Bright Futures Scholar; Deans List Award Recipient final 4 consecutive semesters
Affiliations
Former President Thunderbird School of Global Management - Las Vegas Alumni Chapter
QUALIFICATIONS
LEADERSHIP AND DEVELOPMENT
Responsible for the training and developmental success of new employees. Created new employee training manual. Held leadership positions at Thunderbird School of Global Management and community ventures including the President of the Las Vegas Thunderbird Alumni Chapter and ambassador of Vegas Young Professionals under the Las Vegas Chamber of Commerce. ADL volunteer who has advocated on their behalf with multiple House Members and Senators.
Timeline
Entrepreneur
Plant Art Adam LLC & Balimports International LLC
01.2015 - CurrentRead More
Reservations Sales Agent
MetWestTerra Hospitality
01.2010 - 01.2013Read More
Front Desk Agent / PBX Operator
Four Seasons Hotels and Resorts
01.2007 - 01.2010Read More
University of Central Florida
Bachelor of Science from Business Administration, Management
Read More
Thunderbird School of Global Management
Master of Business Administration from Global Management