ADAM GRIFFITH
Howell,MI
Summary
Analyst skillful in managing and breaking down large volumes of information. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
System Analyst
Michigan Public Health Institute
08.2021 - Current
- Collaborated with upper management to drive strategy and implement new processes.
- Improved systems with addition of 6+ new features and infrastructure.
- Assessed business requirements to create focused solutions.
- Gathered requirements and performed gap analysis through design workshops with users.
Student Research Assistant
Michigan State University
03.2020 - 08.2021
- Gathered, arranged, and corrected research data for use in analysis by primary investigators.
- Collaborated with other researchers to develop successful research strategies.
- Performed statistical, qualitative, and quantitative analysis.
- Worked both independently and collaboratively in remote environment.
Customer Service Executive
MSU Bakery
06.2019 - 08.2021
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, and in person.
- Described product details to customers to provide information on benefits and advantages.
- Escalated critical customer issues to supervisor appropriately to avoid losing customers.
- Documented processes and procedures for future staff training.
Education
Master of Business Administration - Analytical Efficiency
Cleary University
Howell, MI07.2023
Bachelor of Arts - Economics
Michigan State University
East Lansing, MI08.2021
Skills
- Microsoft Office
- Product Demonstration
- Strategic Partnership
- Cost Control
- Analyze Trends
- Customer Presentations
- KPI Tracking
- Process Documentation
Certification
- Certified ScrumMaster, Scrum Alliance - Februrary 2023
- Eagle Scout, Boy Scouts of America - September 2018
Timeline
System Analyst
Michigan Public Health Institute
08.2021 - Current
Student Research Assistant
Michigan State University
03.2020 - 08.2021
Customer Service Executive
MSU Bakery
06.2019 - 08.2021
Master of Business Administration - Analytical Efficiency
Cleary University
Bachelor of Arts - Economics
Michigan State University
- Certified ScrumMaster, Scrum Alliance - Februrary 2023
- Eagle Scout, Boy Scouts of America - September 2018
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