Self-motivated professional with over 10 years of experience in customer service and retail. Demonstrates excellent time management and bilingual communication skills. Proven ability to train new employees and resolve customer inquiries efficiently.
Overview
18
18
years of professional experience
Work History
Fuel Station Attendant
Wawa
Lodi and South Hackensack, New Jersey
02.2016 - Current
Provided excellent customer service at fuel pumps and convenience store.
Operated fuel dispensers and maintained cleanliness of fueling areas.
Monitored safety protocols to ensure a safe environment for customers.
Resolved customer inquiries and concerns promptly and courteously.
Responded quickly to emergency situations such as spills or fires.
Operated cash register to process payments and issue receipts.
Assisted in training new employees on proper operating procedures.
Managed inventory levels of fuel and store merchandise effectively.
Assisted customers with payment transactions and loyalty program enrollment.
Grocery Clerk
ShopRite
South Hackensack, New Jersey
12.2014 - 01.2016
Restocked shelves and organized merchandise to enhance shopping experience.
Collaborated with team members to streamline daily store operations.
Bank Teller
TD Bank
Maywood , New Jersey
03.2010 - 01.2012
Bank Teller
TD Bank
Philadelphia, Pennsylvania
08.2008 - 02.2010
Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.