Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Adam Hjerpe

Phoenix,AZ

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Community leader with sound judgment, excellent problem solving skills, good planning abilities and interpersonal communication strengths.

Overview

9
9
years of professional experience
1
1
Certification

Work History

General Manager

Streets Of New York
01.2018 - Current
  • Developed and implemented strategies to increase sales and profitability by 15%.
  • Managed budget implementations, employee reviews, training, schedules, and vendor negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Owner/Operator

Spirit Pools
01.2015 - Current
  • Managed day-to-day business operations of 75 accounts.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.

Education

Bachelor of Arts - Education

Concordia University
Irvine, CA
05.1998

Skills

  • Inventory Control
  • Profit and Loss data entry
  • Verbal and Written Communication
  • Interpersonal Skills
  • Team Leadership
  • Marketing

Certification

  • ServSafe Certification, ANSI certification #24053167
  • State of Arizona Title 4 Management Liquor Law Training
  • Red Cross Certified CPR First Aid

Timeline

General Manager

Streets Of New York
01.2018 - Current

Owner/Operator

Spirit Pools
01.2015 - Current

Bachelor of Arts - Education

Concordia University

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Adam Hjerpe