Assisted customers with inquiries and complaints in a professional manner.
Utilized computer software programs to create reports, labels, forms.
Created memos, letters, emails, reports, presentations as requested by management.
Problem solving skills: Addressing and resolving issues related to mail delivery, customer complaints, or discrepancies requires good problem-solving abilities.
Understanding postal rules, regulations, and procedures ensures compliance and accuracy in handling mail and packages
Surveillance/Security
Hard Rock Casino
Tampa, FL
08.2018 - 07.2020
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Making sound decisions under pressure, especially in emergency situations.
Understanding of legal and regulatory requirements related to surveillance and privacy.
Sales Associate
One touch direct
Tampa, FL
11.2016 - 06.2018
Maintained up-to-date knowledge of store merchandise and policies.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Exhibits exceptional skill in finalizing agreements by skillfully navigating negotiations, addressing client concerns, and securing commitments
Education
Associate of Arts - Business Administration And Management
Broward College
Fort Lauderdale, FL
06-2015
Skills
Thorouhly skilled in Mircosoft: Word, Excel, Powerpoint, Note
Deal-Closure Proficiency
Strong oral and written communication skills
Excellent at problem solving and multi-tasking
Highly organized and detail oriented
Team player and motivator
Timeline
Clerk
Unites States Postal Service
11.2020 - 07.2024
Surveillance/Security
Hard Rock Casino
08.2018 - 07.2020
Sales Associate
One touch direct
11.2016 - 06.2018
Associate of Arts - Business Administration And Management