Organized young professional possessing experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
5
5
years of professional experience
Work History
Kitchen Expeditor
Britesmith Brewing
Williamsville, NY
09.2024 - Current
Coordinated food orders between kitchen and front-of-house staff to enhance service efficiency.
Monitored order accuracy, ensuring timely delivery of dishes to customers.
Collaborated with chefs to prioritize high-volume orders during peak hours.
Maintained cleanliness and organization in expediting area.
Maintained composure and work quality under high stress.
Team Leader
Millers Thumb Bakery & Cafe
Tonawanda, NY
11.2022 - 08.2024
Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
Trained and mentored team members on best practices and operational efficiency.
Implemented process improvements, enhancing workflow and reducing service times.
Developed schedules to align staffing with peak business hours for optimal service delivery.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Assistant Shift Manager
Lake Effect Artisan Ice Cream
Buffalo, NY
05.2021 - 08.2022
Supervised daily operations to ensure optimal service and product quality.
Trained and mentored team members on customer service best practices.
Managed inventory levels, ensuring timely restocking of supplies and materials.