Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service
Spirit Halloween Store
Orland Park , IL
10.2023 - 11.2023
Completed day-to-day duties accurately and efficiently.
Answered [Number] calls per shift to assist with customer questions and concerns.
Identified needs of customers promptly and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Food and Beverage Server
Patio Restaurant And Motel - Door County
Orland Park, IL
02.2023 - 08.2023
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cleaned tables and chairs to prepare dining area for next customers.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Greeted customers, answered questions and recommended specials to increase profits.
Trained new employees to perform duties.
Calculated charges, issued table checks and collected payments from customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Stocked service areas with supplies such as napkins, utensils, condiments, glassware.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.