Adam Johnson
Eatonton,GA
Summary
Results-oriented General Manager specializing in operational efficiency and strategic planning. Led initiatives to enhance workflows and elevate client experiences, driving profitability and sales. Expertise in staff training, performance evaluation, and continuous improvement, with a focus on financial reporting and budget adherence. Proven success in evaluating P&L to meet targets in competitive environments.
Overview
1
1
Certification
16
16
years of professional experience
Work History
General Manager
A2B Fulfillment
Greensboro, Georgia
04.2022 - Current
- Oversaw daily operations of a fulfillment center, maintaining high levels of efficiency and productivity.
- Managed logistics functions, including inventory management and order processing systems.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Guided management and supervisory staff to promote smooth operations.
- Implemented comprehensive training programs to boost staff performance.
- Analyzed existing processes for effectiveness and developed new systems to enhance overall productivity levels.
- Identified improvement areas in business practices and collaborated with departments to develop and implement actionable plans.
- Worked with cross-functional teams to enhance workflows and service delivery.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
- Implemented employee recognition programs to enhance motivation and align staff performance with organizational goals.
- Reviewed financial statements and sales reports to assess productivity and track goal achievement.
- Directed safety operations and maintained a clean work environment to adhere to FDA and OSHA requirements.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Built and maintained loyal, long-term customer relationships through effective account management.
Operations Manager
A2B Fulfillment
Greensboro, Georgia
03.2019 - 04.2022
- Directed day-to-day operations by implementing strategies aligned with the business plan and profitability objectives.
- Managed daily operations to optimize workflow and enhance productivity.
- Directed operations staff by providing guidance, training, and support to meet company objectives.
- Managed staffing needs through recruitment, selection, onboarding, and training.
- Supervised team members to uphold service standards and ensure accuracy.
- Trained new staff on company procedures and safety protocols effectively.
- Monitored performance metrics to identify areas for operational enhancement.
- Fostered a collaborative environment among teams to support project goals.
Order Fulfillment Supervisor
A2B Fulfillment
Greensboro, Georgia
06.2016 - 03.2019
- Supervised daily order fulfillment operations and ensured timely processing.
- Supervised a team of 10 order pickers and packers to ensure proper product handling and timely delivery of orders.
- Developed and implemented strategies to ensure efficient order fulfillment processes.
- Trained new staff on order picking and packing best practices to enhance team efficiency.
- Managed inventory levels and communicated restock needs to ensure continuous operations.
- Implemented quality control measures to maintain high standards in order to accuracy.
- Collaborated with warehouse staff to ensure proper packaging and labeling of shipments.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Receiving Manager
A2B Fulfillment
Greensboro, Georgia
01.2014 - 06.2016
- Managed daily receiving operations, ensuring inventory accuracy and streamlined processes.
- Inspected incoming shipments for quality and compliance with specifications.
- Inspected incoming products for damages or defects before accepting them into inventory.
- Verified items received against purchase orders to ensure accuracy of delivery quantities.
- Utilized warehouse management systems to track inventory levels and locations.
- Onboarded new employees on safety protocols and receiving procedures to enhance compliance.
- Trained and supervised a warehouse team, setting schedules and delegating daily tasks.
- Led a team of 5 in unloading, sorting, and stocking merchandise, optimizing workflow efficiency.
Team Lead
A2B Fulfillment
Greensboro, Georgia
01.2013 - 01.2014
- Delegated daily tasks to team members, enhancing overall team productivity.
- Motivated staff through positive reinforcement techniques, fostering a supportive work environment.
- Conducted regular one-on-one coaching sessions with staff members, promoting personal development and skill enhancement.
- Trained new staff in relevant processes and procedures.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Provided support to junior staff during peak periods of workloads.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Warehouse Associate
A2B Fulfillment
Greensboro, Georgia
12.2012 - 01.2013
- Operated forklifts to transport goods within the warehouse efficiently.
- Unloaded shipments, inspected items for quality and accuracy to maintain inventory integrity.
- Packed and labeled merchandise for loading and shipment, ensuring timely delivery to customers.
- Loaded finished goods onto delivery vehicles.
- Used pallet jacks to move items to and from warehouse locations.
- Organized shelves and workstations, enhancing safety and operational efficiency in the warehouse.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Assisted in packaging and labeling of products for shipment.
Full Case Order Selector
McLane
Fredericksburg, Virginia
10.2010 - 10.2011
- Selected and organized cases accurately for timely order fulfillment.
- Operated pallet jacks to transport products efficiently through the warehouse.
- Maintained inventory accuracy by conducting regular stock checks and adjustments.
- Followed safety protocols to ensure a secure working environment for all employees.
- Labeled boxes with appropriate codes for item identification and tracking purposes.
- Received orders from customers and verified accuracy of order information.
Education
GED -
Virginia Commonwealth University
Richmond, VA10-2010
Skills
- Logistics management
- Inventory control
- Process improvement
- Budget management
- Safety compliance
- Training programs
- Strategic planning
Certification
- Leadership Training through Consulting Firm
- Osha Training
- 5-S/Six Sigma Traning
- Certified Train to trainer on PIT equipment
Timeline
General Manager
A2B Fulfillment
04.2022 - Current
Operations Manager
A2B Fulfillment
03.2019 - 04.2022
Order Fulfillment Supervisor
A2B Fulfillment
06.2016 - 03.2019
Receiving Manager
A2B Fulfillment
01.2014 - 06.2016
Team Lead
A2B Fulfillment
01.2013 - 01.2014
Warehouse Associate
A2B Fulfillment
12.2012 - 01.2013
Full Case Order Selector
McLane
10.2010 - 10.2011
GED -
Virginia Commonwealth University