Scott Mccoy
Hatfield,USA
Summary
Strategic operations manager with a robust background in optimizing logistics and distribution processes. Adept at leading teams to exceed performance metrics and enhance operational outcomes, consistently achieving substantial cost reductions. Committed to fostering a culture of continuous improvement and operational excellence across all divisions.
Overview
34
34
years of professional experience
Work History
General Manager
Spring Valley USA / Turf Care Supply Corp
Hatfield, USA
02.2016 - Current
- Managed operational divisions to support field sales managers and owners, enhancing overall performance.
- Managed both warehouse and delivery operations consisting of customer support staff, warehouse, production and delivery associates.
- Oversaw load-planning, dispatching, and order tracking to ensure timely delivery and customer satisfaction.
- Directly managed all delivery and warehouse staff.
- Direct management of all production and maintenance staff totaling 50 associates.
- Directed Northeast operations, managing a 4.5 million dollar budget to optimize resource allocation.
- Turf Care Supply Corp is a Nationally based golf, lawn care, retail fertilizer supply company.
General Manager
Atlantic Golf & Turf
Turners Falls, USA
02.2013 - 02.2016
- Led operational divisions to support field sales managers and owners effectively.
- Oversaw warehouse and delivery operations, coordinating customer support staff, warehouse, and delivery associates.
- Direct management of all load-planning, dispatching, and order tracking.
- Developed and integrated functional strategies to align with financial and operational objectives.
- Monitored company policies and developed new operational procedures for SKU reduction and product life cycle.
- Managed documentation for current and future plant and process projects.
- Atlantic Golf and Turf is a New England based golf and lawn care supply company.
Transportation / Operations Manager
Martin Brower
Enfield, USA
02.2012 - 02.2013
- Managed P&L for a $15 million revenue division, consisting of three locations throughout three states.
- Oversaw logistics operations at one facility while supporting two additional remote yards to ensure seamless service delivery.
- Oversee load-planning, dispatching, routing, tracking and shipping activities.
- Trained, coached, and supervised a fleet of professional drivers to deliver customer goods promptly and accurately.
- Managed operations accounting functions: (P&L management including A/R, A/P, customer invoicing, payroll functions, and contract administration).
- Reported KPI /metrics and operational needs and improvements to customer contacts and to corporate office.
- Co-chaired health and safety committee that reduced workplace injuries and accidents through proactive safety initiatives.
- Established quality objectives and evaluated performance of direct reports to enhance operational standards.
- Leveraged expertise in warehouse and transportation software like Xata, Syntelic, Paragon, and JDE Edwards to streamline processes.
- Martin Brower a division of Reyes Holdings supporting the delivery and warehouse operations for 670 McDonald's and 70 Chipotle retail locations.
General Manager
Blue Rhino
Springfield, USA
09.2008 - 02.2012
- Manage P&L for an $8.9 million revenue division, consisting of four locations throughout three states.
- Established delivery network by hiring and developing full-time and seasonal personnel, meeting peak season volume and rebuilding sales force confidence in the area.
- Developed delivery network to improve service standards, achieving 82% in FY08, 89% in FY09, and 91% in FY10, resulting in 4,000 additional deliveries year over year.
- Reduced stock-outs by 22% in less than one year from FY08 3,658 to FY09 2,843.
- Evaluated full-time employees and managed two underperforming associates through performance plan program to enhance team effectiveness.
- Budgeted cylinder units delivered year over year increased by 9.74%, FY08 542,573, to FY09 595,466.
- New England South meets the yearly budgeted controllable cost per cylinder, delivering $5.09 per cylinder actual against a $5.36 budgeted goal.
- Peak Season staffing consists of Delivery Class A &B drivers, Long Haul drivers, and Install personnel, four Yard & Administration associates, and one Assistant Distribution Manager.
Owner
Noble Freight Lines LLC
Greenfield, USA
09.2005 - 09.2008
- Founded family-owned trucking business in December 2005.
- Managed and operated a family-owned trucking company consisting of two tractor, one 24 ft. straight truck van, and two 53 ft. van trailers.
- Oversaw business operations including accounting, dispatching, delivery, and customer service to ensure seamless service delivery.
- Secured financing for startup costs, covering licensing fees, working capital, and equipment financing to establish business foundation.
- Achieved profitability within one year of operation, projecting $350,000 in income for FY08.
- Achieved a high score on new-entry Department of Transportation audit, authorizing our company to engage in transportation as a common carrier of property by motor vehicle in interstate or foreign commerce.
- New England based trucking company that provides tractor-trailer and straight truck services throughout the northeast region.
Special Delivery Operations Manager
Staples Inc
Philadelphia, USA
09.2003 - 09.2005
- Manage P&L for a $10 million revenue division, consisting of 1 location with 70,000 square feet of warehouse space, to include a large cross dock function, servicing customer locations throughout PA, DE, and NJ.
- Managed 66 independent contract drivers and 30 warehouse and customer service associates.
- Reduced local courier cargo loss by 26 basis points within 60 days, enhancing overall operational reliability.
- Reduced operational expenses by $2600 weekly through strategic financial management.
- Elevated courier Level of Service by 1.5%, aligning with Mid-Central and Corporate goal of 98% Level of Service.
- Mitigated financial impact of local courier by improving first attempt success rates for both returned merchandise and deliveries to end users.
- Implemented cross-dock scanning which consisted of the scan of all inbound products from our Direct Supply Chain Fulfillment Center.
- Partnered with Corporate traffic to develop a new delivery system consisting of 52 package routes, 10 furniture routes, and two bulk delivery drivers to support 7500 supply cartons, and 500 furniture pieces.
- North American Delivery Operations is a division of Staples supporting the delivery operations to their Contract, Direct, and National Account end users.
Senior Distribution/Logistic Manager
Lesco Inc
Avon Lake, USA
02.1992 - 09.2003
- Manage P&L for a $40 million revenue division, consisting of 1 manufacturing plant, and 3 distribution centers that serve 26,000 lawn care professionals, 12,000 SKUs, 31 Lesco owned retail outlets and 4 major retailers.
- Implemented Lesco's new distribution model.
- Developed the first Hub distribution location with one-day delivery service and white glove service to all of its designated customers.
- Eliminated 3rd party warehouse and deployed inventory to retail outlets to reduce warehousing costs by $500,000 over six months.
- Saved $12,000 per month in company transfer freight by eliminating both warehouses.
- Partnered with Corporate engineering to develop and implement a new 75,000 square foot warehouse to open in 1st quarter FY03.
- Developed and implemented one-day delivery system, enhancing local direct customer sales efficiency.
- Developed an S&OP planning process targeting sales accountability, supplier flexibility, and manufacturing predictability through information analysis and the reporting of key scorecard metrics.
- Improved inventory accuracy across all three sites to 97% through daily routine cycle-counts, sweeps, and zone management.
- Developed logistics system for retail channel, elevating Home Depot performance to 98% and reducing costs to Lesco by $650,000.
- Closed a third party warehouse serving Lesco's distribution network; Opened a Lesco owned and operated 200,000 square foot facility with 30 Union associates.
- Improved back haul percentage by 30%, thus recovering $124,000 in freight recovery dollars.
- Contributed to the design and implementation team for outsourcing Lesco's fleet of delivery vehicles to Ryder, achieving $1.3 million in savings annually.
Education
Bachelor of Science - Criminal Justice
Westfield State College
Westfield, MA05-1997
Skills
- Budget management
- Operations strategy
- Performance metrics
- Staff training
- Supply chain management
- Customer relationship management
- Logistics coordination
- Process improvement
- Team leadership
- Decision making
- Facilities management
- Organizational development
- Cross-functional team leadership
- Operations management
- Logistics management
- Production scheduling
- Warehousing functions
- Human resources management
- Corporate communications
- Business performance management
- Cross-functional team coordination
- Logistics operations management
- Budget oversight
- Budget administration
Timeline
General Manager
Spring Valley USA / Turf Care Supply Corp
02.2016 - Current
General Manager
Atlantic Golf & Turf
02.2013 - 02.2016
Transportation / Operations Manager
Martin Brower
02.2012 - 02.2013
General Manager
Blue Rhino
09.2008 - 02.2012
Owner
Noble Freight Lines LLC
09.2005 - 09.2008
Special Delivery Operations Manager
Staples Inc
09.2003 - 09.2005
Senior Distribution/Logistic Manager
Lesco Inc
02.1992 - 09.2003
Bachelor of Science - Criminal Justice
Westfield State College