Experienced with customer service, ensuring positive shopping experiences through friendly interactions. Utilizes strong organizational skills to manage cash and maintain store appearance. Knowledge of point-of-sale systems and inventory management. Personable and reliable with knack for creating positive customer experiences. Possesses foundational understanding of cash handling procedures and basic sales transactions. Committed to ensuring accurate transactions and fostering customer satisfaction.
Hi, I’m
Adam Juarez
Stockton,CA
Summary
Overview
9
years of professional experience
Work History
Save Mart Supermarkets
multi purpose clerk
11.2019 - 06.2021
Job overview
- Customer service
- Handled beef, pork, poultry and seafood.
- Stocked shelves.
- Faced inventory.
- Scanned items going on sale.
- Knows how to use electric jack.
1800-radiator
warehouse manager
06.2021 - 01.2021
Job overview
- Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment.
- Communicating with other departments to ensure products are shipped in a timely manner.
- Establish warehouse practices and protocols to achieve an efficient warehouse.
- Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.
- Excellent problem-solving skills and leadership qualities.
- Ability to work with all levels of company staff.
Five Guys
Food Service
08.2018 - 10.2019
Job overview
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Greeted customers when entering and leaving the establishment.
- Respond to customers requests, offering support.
- Investigated and resolved customer inquiries and complaints to the best of my abilities.
- Answered the phone by the second ring and greeted callers enthusiastically.
- Maintained well-stocked stations with supplies for maximum productivity.
Rogers upholstery
upholsterer
03.2016 - 05.2018
Job overview
- Stretched and tacked/stapled fabric into place.
- Padded seats and arms with batting and cardboard.
- Traced outline of specified patterns onto material and used scissors to cut fabric.
- Carefully wrote down all phone messages and relayed them to the appropriate personnel.
- Greeted customers and visitors in person and via telephone calls.
Port city smokeshopStockton California
Smoke shop cashier
11 2024 - Current
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adhered to strict safety guidelines when handling money or sensitive personal information from customers during transactions.
- Exceeded sales goals through upselling techniques while maintaining genuine rapport with customers.
- Streamlined the checkout process for increased efficiency and improved customer experience.
- Counted cash drawer at the start and end of each shift, ensuring accuracy in all financial transactions.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Ronald E. Mcnair High SchoolStockton, CA
Highschool diploma
01.2016
University Overview
Skills
- Handling materials
- Answering incoming calls
- Greeting visitors
- Customerservice
- Cleaning abilities
- Quick learner
- Cash register operations
- Stocking
- Till counting
- Basic math skills
- Cash Handling
- Payment collection
- Product knowledge
- Store merchandise stocking
- Inventory management
- Product restocking
- Customer assistance
- Cash drawer management
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
warehouse manager
1800-radiator
06.2021 - 01.2021
multi purpose clerk
Save Mart Supermarkets
11.2019 - 06.2021
Food Service
Five Guys
08.2018 - 10.2019
upholsterer
Rogers upholstery
03.2016 - 05.2018
Smoke shop cashier
Port city smokeshop
11 2024 - Current
Ronald E. Mcnair High School
Highschool diploma