Adam Kachuchuru
Rexburg,United States
Summary
Customer Service Specialist with expertise in prioritizing tasks and managing multiple responsibilities in high-pressure environments. Proven track record of collaborating effectively within teams to achieve both individual and organizational objectives. Recognized for adeptly resolving escalated customer support issues, enhancing overall customer satisfaction.
Overview
8
8
years of professional experience
Work History
Customer Service Associate (Event Services)
Brigham Young University - Idaho
Rexburg, United States
07.2025 - Current
- Welcomed guests, verified tickets, and assisted with seating at university events to ensure satisfaction.
- Supported event staff by handling ticket sales, reporting attendance, and addressing guest inquiries.
- Maintained professionalism and friendliness to enhance visitor experience and promptly resolve issues.
Autism mentor
Brigham Young University - Idaho
Rexburg, United States
05.2025 - 07.2025
- Delivered personalized mentorship to students with autism, enhancing social, academic, and life skills.
- Assisted mentees in building confidence and improving communication for university navigation.
- Fostered independence through tailored guidance, promoting personal growth and success.
French Tutor
Brigham Young University - Idaho
Rexburg, United States
04.2025 - 06.2025
- Delivered one-on-one and group tutoring for beginner and intermediate French courses.
- Enhanced student fluency through targeted assistance in grammar, vocabulary, pronunciation, and writing.
- Collaborated with faculty to align tutoring sessions with course objectives for improved outcomes.
Mission financial Secretary
The Church of Jesus Christ of Latter-day Saints
Abidjan, Côte d'Ivoire
10.2023 - 07.2024
- Oversaw all financial operations, ensuring compliance with Church policies in transaction processing and budgeting.
- Reconciled monthly accounts and prepared financial statements to support audits.
- Trained missionaries on financial procedures while coordinating with leadership for enhanced transparency and accountability.
Student government member
Heritage Secondary School
Kibaha, Tanzania
02.2018 - 10.2019
- Represented student body in decision-making processes through active participation in student government.
- Engaged with school administration to address student concerns and facilitate positive changes.
- Cultivated leadership, communication, teamwork, and organizational skills through involvement in initiatives.
President of the entrepreneurship club
Heritage Secondary School
Dar es Salaam, Tanzania
01.2019 - 09.2019
- Planned and executed events, workshops, and competitions to foster entrepreneurial skills among members.
- Led club activities to inspire innovation and enhance business learning.
- Managed resources, including budgeting and fundraising, to support club initiatives.
Education
Brigham Young University - Idaho
01.2028
Skills
- Professionalism
- Mentoring and coaching
- Budget management
- Communication skills
- Leadership development
Languages
English
Professional
Swahili
Professional
French
Professional
Accomplishments
- Student leadership award
Timeline
Customer Service Associate (Event Services)
Brigham Young University - Idaho
07.2025 - Current
Autism mentor
Brigham Young University - Idaho
05.2025 - 07.2025
French Tutor
Brigham Young University - Idaho
04.2025 - 06.2025
Mission financial Secretary
The Church of Jesus Christ of Latter-day Saints
10.2023 - 07.2024
President of the entrepreneurship club
Heritage Secondary School
01.2019 - 09.2019
Student government member
Heritage Secondary School
02.2018 - 10.2019
Brigham Young University - Idaho
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