Jayda Vasquez
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to work in stressful situations and problem solve.
Overview
4
4
years of professional experience
Work History
Environmental Services Housekeeper/Customer Service Representative
Parkland Health And Hospital Systems
03.2023 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Managing and tracking bed services.
- Ensure day to day operations of proper and timely cleaning is maintained.
- Collaborated with staff member to enhance turn time and exceed team goals.
- Placed outbound customer service or customer satisfaction calls to to follow up on issues.
- Complied with applicable standards during cleaning of discharges.
Customer Service Cashier
JCPenney
01.2021 - 08.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Carhop Server
Sonics Drive In
08.2019 - 10.2020
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Memorized orders and maintained 98% accuracy in high-traffic times.
- Balanced orders on trays weighing over 10 lbs and delivered them to cars.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
South Garland High School
Garland, TX06.2021
Skills
- Time management
- Reliability
- Multitasking
- Professionalism
- Flexible and Adaptable
- Teamwork and Collaboration
- Communication skills
- Epic Software Proficiency
- Patience
- Active listening
Timeline
Environmental Services Housekeeper/Customer Service Representative
Parkland Health And Hospital Systems
03.2023 - Current
Customer Service Cashier
JCPenney
01.2021 - 08.2021
Carhop Server
Sonics Drive In
08.2019 - 10.2020
High School Diploma -
South Garland High School
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