Adam Karten
Plymouth,MA
Summary
Responsible Medical Scheduler with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.
Overview
4
4
years of professional experience
Work History
Central Scheduling Department
Ophthalmic Consultants of Boston
04.2023 - Current
- I work with Epic, I schedule patients, customer service, calling skills, I write notes for Doctors, I also answer a high volume of calls, I work with insurance information
Sales Associate
Comcast
03.2021 - 04.2023
- Served customers by helping them select a wide range of products such as home security, cell phones, cable networks and internet
- Drove sales through interactions with customers and sharing knowledge on products, reaching $16,000 gross profit within first month of employment
- Provided exceptional customer service by addressing individual needs.
Membership Services
YMCA Cape Cod
02.2020 - 03.2021
- Created membership accounts for new YMCA members
- Checked members in at the front desk
- Actively greeted patrons
- Provided membership support online, over the phone and in person
- Collaborated with fellow employees to ensure daily tasks were accomplished.
Education
Skills
- Proficient in Microsoft and Google Platforms
- Eager to Learn
- Cold Calling Skills
- Strong Math Skills
- Customer Service Experience
- Friendly and Approachable
- Works Well Under Pressure
- Punctual and Organized
- Effective Communicator
- HIPAA Compliance
- Patient Registration
- Insurance Verification
- Data entry proficiency
- Appointment Scheduling
- Software Navigation
- Strong Organization
- Patient confidentiality
- Patient Scheduling
- Schedule Management
- Appointment Coordination
- Patient Relations
- Customer Service
- Time Management
- Flexible Schedule
- Computer Proficiency
- Insurance Authorizations
- Scheduling Tests and Procedures
- Medical Terminology
- Patient Billing
- Patient Health Information Access
- Epic Software Proficiency
Timeline
Central Scheduling Department
Ophthalmic Consultants of Boston
04.2023 - Current
Sales Associate
Comcast
03.2021 - 04.2023
Membership Services
YMCA Cape Cod
02.2020 - 03.2021